Assistant Community Manager

$47,840 - $52,000/Yr

Iec Property Services - Thousand Oaks, CA

Full-time - Mid Level

Thousand Oaks, CA

About the position

The Assistant Community Manager at IEC Property Services Corporation is responsible for overseeing the daily operations of two apartment communities in Thousand Oaks and Oxnard, California. This role involves managing maintenance staff, ensuring compliance with fair housing laws, and providing exceptional customer service to residents. The position requires strong organizational and communication skills to effectively market available units, manage property expenditures, and maintain resident relations.

Responsibilities

• Market and lease available apartments in compliance with fair housing laws.
• Pre-lease units and maintain a wait list of prospective residents.
• Provide high-level customer service and connect with residents.
• Collect and deposit rent, late fees, and deposits using Yardi software.
• Market available units daily on approved marketing sites.
• Screen and qualify prospective residents.
• Prepare vacant units for rental, including renovation oversight.
• Enter traffic, applications, leases, notices, and work orders into Yardi Voyager.
• Provide status updates and strategies to the Regional Manager for smooth property operations.
• Maintain organized unit files including leases and communications.
• Bid and negotiate service contracts and manage vendor relationships.
• Perform necessary maintenance and ordinary repairs.
• Oversee general cleaning of the building and grounds.
• Manage property expenditures in accordance with budget.
• Respond to resident requests or complaints in a timely manner.
• Enforce community rules and report unusual resident problems.

Requirements

• A minimum of two years of multi-family property management experience.
• Working knowledge of property management and California local laws.
• Strong Microsoft Office skills and experience with Yardi Voyager preferred.
• Excellent problem-solving, multi-tasking, and organizational skills.
• Strong communication ability, both verbally and in writing.
• Ability to write reports and business correspondence.
• High school diploma or equivalent; college degree a plus.

Nice-to-haves

• Availability to work Friday - Monday 9:00am to 6:00pm.

Benefits

• Commuter assistance
• Health savings account
• Paid holidays
• Disability insurance
• Paid time off
• 401(k) with 4% match
• Employee assistance program
• 401(k) matching
• Employee discount
• Life insurance