Assistant Community Manager

$37,440 - $41,600/Yr

Mayfair Management - Baton Rouge, LA

Full-time - Entry Level

Baton Rouge, LA

Real Estate

About the position

As an Assistant Community Manager at Mayfair Management Group, you will play a crucial role in the daily operations of our property management team. This position is designed for individuals who are passionate about property management and are looking to grow within a supportive and dynamic environment. You will be responsible for assisting the Community Manager in various administrative functions while also stepping in as the Community Manager in their absence. Your primary focus will be on ensuring compliance with all regulations, managing resident relations, and supporting the overall goals of the property and company. In this role, you will be involved in a variety of tasks including auditing records, managing lease files, and overseeing the collection of rents. You will also assist in the marketing and leasing of vacant apartments, ensuring that all processes are executed efficiently and effectively. Your ability to create a positive living environment for residents and a supportive atmosphere for staff will be key to your success. We pride ourselves on our commitment to employee development, offering comprehensive training and mentorship to help you advance your career in property management. The ideal candidate will have previous experience in managing residential properties and will share our values of community growth and cultural preservation. We are looking for someone who is detail-oriented, organized, and capable of leading a team while maintaining a high standard of service for our residents. This position offers competitive pay, opportunities for advancement, and a range of benefits designed to support your professional and personal growth.

Responsibilities

• Act as the Community Manager in the absence of the Community Manager.
• Ensure 100% compliance in any tax-credit or set-aside apartment units.
• Verify, allocate, and post details of business transactions to subsidiary accounts in journals or computer files from documents such as leases, invoices, receipts, and check stubs.
• Audit records and files to identify dates requiring administrative action such as lease expirations, renewals, delinquent accounts, unlawful detainers, and other time-sensitive issues.
• Collect delinquent rents and implement and monitor an aggressive rental collection process to reduce delinquencies.
• Assist Leasing Consultants in the leasing and marketing of vacant apartments.
• Assist the Community Manager in providing services to the residents and in planning and hosting Resident Activities.
• Audit all new and current lease files for accuracy and compliance.
• Ensure that all resident files are properly filed, timely and accurate.
• Assist in the preparation of accounts payable vouchers, computer input and tracking of invoices.
• Train staff on property's computer and software systems.
• Assist the Maintenance Staff in scheduling repairs in response to Maintenance Service requests from residents as well as inspecting and approving 'ready to rent' apartments.
• Respond to after hours emergency calls as required.
• Assist with eviction of residents in compliance with court orders and directions from attorneys.
• Create and maintain a positive environment for staff and promote a high quality of rental-living experience for the residents.

Requirements

• Valid Driver's License
• Experience in property management
• Working knowledge of Microsoft Word, Excel, Rent Roll, AMSI, and Yardi Systems
• High degree of professionalism
• Ability to lead and manage others
• Detail-oriented and organized
• Firm, fair, and consistent approach to management

Nice-to-haves

• Certified Apartment Manager certification
• ARM or CAM designation
• Fair Housing Test Compliance Training Certificate

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Referral program
• Vision insurance