Assistant Community Manager

Cardinal Group International - Gainesville, FL

Full-time

Gainesville, FL

Waste Management and Remediation Services

About the position

The Assistant Community Manager plays a crucial role in supporting the overall operations of a community, focusing on sales, leasing, property management, and customer service. This position involves working closely with the Community Manager to ensure the community meets occupancy goals, maintains compliance, and fosters resident satisfaction through various programs and activities.

Responsibilities

• Consistently achieves property occupancy goals.
• Ensures that Lead Tracking Solutions follow up steps and data entry are completed daily at the community level.
• Assists in giving leasing tours, answering leasing phone calls and processing online inquiries as needed.
• Ensures efficient and courteous response to all resident requests.
• Assists the Community Manager in designing and implementing a resident retention program, i.e., a newsletter, resident referral program or social activities.
• Maintains inventory and orders all necessary administrative supplies and equipment for the maintenance department.
• Responsible for the efficient and timely reporting, maintenance and submission of all administrative forms, files and reports.
• Reports any unusual or extraordinary circumstances regarding the residents or the property.
• Assists in lease audits when present at a community.
• Ensures that the community maintains all compliance regulations.
• Assists the Community Manager in interviewing, screening and hiring of any potential employee at the community.
• Assists the Community Manager in subsequent orientation, training and scheduling of all Team Members.
• Assists the Community Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Seeks educational opportunities and self-improvement for personal growth and development.
• Participates in Cardinal U training as required.

Requirements

• Thorough knowledge of leasing techniques and sales for conventional multi-family housing.
• Maintains a consistent level of professional customer service.
• Prior experience in multi-family housing and community relations preferred.
• Thorough knowledge of Cardinal Group policies and procedures and community policies.
• Excellent computer skills: Microsoft Word and Excel.
• Working knowledge of Yardi / Entrata and Pop Card is preferred.
• Available to work weekends.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
• Must have reliable transportation and be willing to travel locally between work sites.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Nice-to-haves

• Experience as an Assistant Manager, Assistant Property Manager, Manager, Supervisor, Property Management, Onsite Manager, Real Estate Leasing, Community Manager, Bookkeeping, Property Manager, Real Estate Assistant, Leasing Consultant.

Benefits

• Referral program
• Hourly Rate, plus Benefits and Bonus eligibility