Assistant Community Manager

$85,000 - $95,000/Yr

FirstService Residential - Atlantic City, NJ

Full-time - Mid Level

Atlantic City, NJ

501-1,000 employees

Real Estate

About the position

The Assistant Community Manager is responsible for overseeing various aspects of community management at Ocean Club Condominiums, reporting directly to the General Manager. This role involves managing administrative staff, ensuring quality service delivery, and stepping in as the primary leader in the absence of the General Manager. The position requires flexibility in working hours, especially during the summer months.

Responsibilities

• Directly oversees all Management Office administrative staff, Front Desk Services (Doorpersons and Concierge) and Security.
• Responsible for preparation of Board of Directors meeting packages as well as posting of meeting agendas.
• Conduct daily supervisory level inspections in conjunction with the General Manager and Facilities.
• Interact daily with vendors and service providers to ensure compliance with contracts.
• Assist the General Manager in overseeing all aspects of operations at Ocean Club as necessary.
• Be available for meetings or events and return to the property in case of emergencies as determined by the General Manager.
• Serve as the primary on-site person responsible for the oversight of Management information systems, including First Service Connect or similar systems.
• In the absence of the General Manager, oversee all administrative staff where appropriate.
• Coordinate outsourcing for various repairs that do not fall under the purview of facilities.
• Collect and present bids for repair and replacement of certain non-mechanical items in conjunction with the General Manager.
• Facilitate resolution of resident complaints.
• Maintain the community website.
• Facilitate internal communication as required and direct the maintenance of office files.
• Responsible for formatting and timely posting of all meeting agendas.

Requirements

• Minimum of 3 years management experience, preferably in property management.
• Experience working on multiple projects at a time.
• Strong organizational skills.
• Strong written and verbal communication skills.
• Excellent word processing, mathematic and computer skills required.
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Ability to work with sensitive and/or confidential information.

Benefits

• Choice of multiple medical plans
• Dental insurance
• Vision insurance
• Time off benefits
• Paid holidays
• 401k with company match