Assistant Community Manager

Allied Orion Group - Bryan, TX

Full-time - Entry Level

Bryan, TX

Real Estate

About the position

The Assistant Community Manager at Allied Orion Group plays a crucial role in supporting the Community Manager in the overall management of the property. This position is designed for individuals with a proactive 'Whatever it Takes' attitude, who are ready to assist in various aspects of property management, including financial and accounting responsibilities. The Assistant Community Manager is expected to be the backbone of the property, ensuring that all operations run smoothly and efficiently. This includes overseeing leasing activities, marketing strategies, and resident relations, all while adhering to company policies and procedures. In this role, the Assistant Community Manager will be responsible for a wide range of tasks that are essential to the successful operation of a multi-family property. This includes processing lease applications, managing payment collections, tracking late payments, and handling evictions in accordance with company policy. The Assistant Community Manager will also be involved in marketing the property to potential residents and maintaining positive relationships with current residents. The position requires a strong understanding of property management principles, as well as the ability to interact professionally with residents, vendors, and contractors. The Assistant Community Manager will report directly to the Community Manager, Regional Property Supervisor, and/or Regional Vice President, and will supervise the entire onsite staff in the absence of the Community Manager. This role is vital for maintaining the operational integrity of the property and ensuring that all team members are aligned with the company's goals and standards. The ideal candidate will possess a combination of leasing, marketing, and customer service skills, along with a solid foundation in accounting and supervisory experience.

Responsibilities

• Assist the Community Manager with the overall management of the property.
• Handle all financial and accounting aspects related to property management.
• Process lease applications and credit reports using approved systems.
• Track and manage late payments, applying late charges as per company policy.
• Send out late notices and inform the Property Manager accordingly.
• Handle NSF/returned checks in compliance with company policy.
• Follow up on delinquencies and ensure collections are made by the established close-out date.
• Process evictions and navigate through the judicial system as required.
• Complete final account statements in accordance with company policy.
• Send collection files to the appropriate agency within thirty days of move out.
• Assume the Community Manager's duties and authority in their absence.
• Manage all functions related to multi-family property leasing, marketing, and resident relations.

Requirements

• High school diploma or equivalent required; college degree preferred.
• One year of experience in multi-family property management.
• Knowledge of multi-family leasing, accounting, marketing, and customer service.
• Supervisory skills to manage team members in the Community Manager's absence.
• Ability to read, write, and communicate effectively.
• Professional interaction skills with residents, vendors, contractors, and clients.
• Mathematical skills for financial tasks.
• Proficiency in Microsoft Office and property management software.
• Basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and local ordinances.

Nice-to-haves

• National Apartment Leasing Professional (NALP) certification preferred.
• Certified Occupancy Specialist (COS) certification preferred.
• Tax Credit Specialist (TCS) certification preferred.
• Housing Quality Standards (HQS) certification preferred.
• Uniform Physical Condition Standards (UPCS) certification preferred.
• LIHTC training preferred.