Assistant Community Manager

Allied Orion Group - Arlington, TX

Full-time - Entry Level

Arlington, TX

Real Estate

About the position

The Assistant Community Manager at Allied Orion Group plays a crucial role in supporting the Community Manager in the overall management of the property. This position is designed for individuals with a proactive 'Whatever it Takes' attitude, who are ready to assist in various aspects of property management, including financial and accounting responsibilities. The Assistant Community Manager is expected to be the backbone of the property, ensuring that all operations run smoothly and efficiently. This includes overseeing leasing activities, marketing strategies, and resident relations, all while maintaining compliance with relevant regulations and company policies. In this role, the Assistant Community Manager will be responsible for a wide range of tasks that are essential to the successful operation of a multi-family property. This includes using approved lease and credit reporting applications, processing payments, tracking late payments, and applying late charges as per company policy. The Assistant Community Manager will also handle returned checks, follow up on delinquencies, and manage eviction processes in accordance with legal requirements. Additionally, they will be tasked with preparing final account statements and ensuring that collection files are sent to the appropriate agencies promptly. The Assistant Community Manager will also take on the responsibilities of the Community Manager during their absence, ensuring that all functions related to leasing, marketing, and resident relations are executed effectively. This position requires a strong understanding of property management principles, excellent customer service skills, and the ability to interact professionally with residents, vendors, and contractors. The ideal candidate will have a background in multi-family property management, accounting, and marketing, along with supervisory skills to manage the onsite staff when necessary.

Responsibilities

• Assist the Community Manager with the overall management of the property.
• Oversee all financial and accounting aspects of property management.
• Process payments and track late payments according to company policy.
• Handle NSF/returned checks and follow up on delinquencies.
• Manage eviction processes in accordance with company policy.
• Perform all functions related to multi-family property leasing.
• Execute all functions related to multi-family property marketing.
• Facilitate all functions related to multi-family resident relations.
• Assume the Community Manager's duties in their absence.
• Complete final account statements and manage collection files.

Requirements

• High school diploma or equivalent required; college degree preferred.
• One year of experience in multi-family property management.
• Knowledge of multi-family leasing, accounting, marketing, and customer service.
• Supervisory skills to manage team members in the Community Manager's absence.
• Ability to read, write, and communicate effectively.
• Mathematical skills are required.
• Proficiency in Microsoft Office and property management software.
• Basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and local ordinances.

Nice-to-haves

• National Apartment Leasing Professional (NALP) certification preferred.
• Certified Occupancy Specialist (COS) certification preferred.
• Tax Credit Specialist (TCS) certification preferred.
• Housing Quality Standards (HQS) certification preferred.
• Uniform Physical Condition Standards (UPCS) certification preferred.
• LIHTC training preferred.