Assistant Community Manager

$65,000 - $65,000/Yr

Unclassified - Jersey City, NJ

posted 4 months ago

Full-time - Mid Level
Jersey City, NJ

About the position

Veris Residential, Inc. is a forward-thinking, environmentally and socially conscious real estate investment trust (REIT) that primarily owns, operates, acquires, and develops holistically inspired, Class A multifamily properties. These properties are designed to meet the sustainability-conscious lifestyle needs of today's residents while positively impacting the communities they serve and the planet at large. The company is guided by an experienced management team and Board of Directors, underpinned by leading corporate governance principles, a best-in-class and sustainable approach to operations, and an inclusive culture based on equality and meritocratic empowerment. We are currently seeking an Assistant Community Manager to join our award-winning property management team at Liberty Towers in Jersey City, NJ. This role is crucial for managing and coordinating team members, activities, and resources to achieve property goals and objectives. The ideal candidate will have a commitment to excellence and prior experience in residential property management and operations. Responsibilities will include financial management of property operations within the approved budget, effective communication with residents, vendors, and contractors, as well as personnel management, which involves hiring, training, motivating, and supervising on-site staff. In addition to office administration tasks, such as ensuring accuracy in property data and reporting, the Assistant Community Manager will enhance resident retention through exceptional customer service. Other general responsibilities include coordinating work orders and move-ins/move-outs with the Maintenance Department, marketing and leasing the property, and ensuring safety protocols are followed. This position requires a proactive approach to managing the community and fostering a positive living environment for residents.

Responsibilities

  • Financial management of property operations within approved budget
  • Communication with residents, vendors, and contractors
  • Hire, train, motivate, and supervise on-site staff
  • Ensure accuracy in preparation and review of property data/reporting
  • Enhance resident retention through exceptional customer service
  • Coordinate work orders and move-ins/move-outs with the Maintenance Department
  • Market and lease the property
  • Ensure safety protocols are followed

Requirements

  • High School diploma or equivalent
  • NJ Real Estate Sales License required
  • Proven ability in providing exceptional customer service/resident relations
  • Excellent written and verbal communication skills
  • Professional appearance and demeanor
  • Ability to work weekends and flexible hours
  • Experience managing a team
  • Proven intermediate or better proficiency level in Microsoft Word, Excel (formulas), and Outlook
  • Previous experience in a customer service environment
  • Ability to be well-organized in a fast-paced environment
  • Familiarity with Fair Housing regulations/guidelines
  • Must pass background check and drug screening
  • Valid driver's license and insurance required

Nice-to-haves

  • A college degree is preferred but not required

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Vision insurance
  • Life insurance
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