Assistant Community Manager

Wendover Management - Jacksonville, FL

Full-time - Entry Level

Jacksonville, FL

Real Estate

About the position

Wendover Management, LLC is seeking an outstanding, experienced professional Assistant Community Manager to join our team at our 120-unit senior community, Marcis Pointe, located in Jacksonville, FL. This role is crucial in supporting the Community Manager in the daily operations of the property, ensuring that the community is well-managed and that residents receive the highest level of service. The Assistant Community Manager will be responsible for a variety of tasks that contribute to the overall success of the community, including marketing efforts, resident engagement, and operational support. The ideal candidate will possess high energy, expert communication, and relationship-building skills, paired with outstanding customer service. This position requires the ability to embrace a shared responsibility environment and work effectively with a diverse group of people while maintaining a strong sense of ownership and accountability. The Assistant Community Manager will collaborate closely with the Community Manager to create and implement resident activities and maintain a vibrant community atmosphere. In addition to marketing the property and coordinating resident activities, the Assistant Community Manager will assist with rent collection, manage leasing and renewals, and ensure that the highest levels of quality are maintained for the asset and resident satisfaction. This role also involves coordinating with maintenance staff on work orders and vendor management, making it essential for the candidate to have strong organizational skills and the ability to multi-task in a fast-paced environment.

Responsibilities

• Marketing of property
• Collaborate with the Community Manager to create and implement resident activities and calendar
• Coordinate with management to oversee the activity of the website and social media networks
• Assist in the coordination of concierge service and participating vendors
• Assist with rent collection and maintain availability
• Management of leasing and renewals for the community
• Coordinate invoices, vendors, and work orders with maintenance staff
• Ensure the highest levels of quality are being maintained for the asset, services, and resident satisfaction
• Report to the Property Manager

Requirements

• High school diploma or equivalent required, college preferred
• Previous property management experience preferred
• Bilingual (Spanish & English) a plus
• Must have knowledge of property management software, Entrata preferred
• Proficiency in computer skills including Word, Excel, PowerPoint, Outlook
• Proficiency in social media platforms including Facebook, Instagram
• Excellent verbal and written skills are required
• Must have the ability to create relationships/rapport with tenants; ability to work with a diverse array of people and customers
• Attendance and punctuality
• Must be adaptable; able to multi-task, prioritize and thrive in a fast-paced environment
• Professional appearance and demeanor

Benefits

• Medical
• Dental
• Vision
• Life
• Flexible Spending Accounts
• Competitive pay
• Internal opportunity for advancement
• Educational Reimbursement
• 401(K)
• Direct Deposit
• Paid Time Off
• Paid Holiday