Assistant Community Manager

$47,840 - $52,000/Yr

Roundhouse - Fort Collins, CO

Full-time - Mid Level

Fort Collins, CO

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About the position

Roundhouse, a rapidly growing developer and manager of diverse real estate projects, is seeking a dynamic individual to fill the position of Assistant Community Manager. Founded in 2008, Roundhouse has operations in four states with over 7,000 multi-family units and over $1.5 billion of assets under management. The company prides itself on challenging the status quo to identify emerging trends and markets that improve the lives of residents and deliver superior returns to partners. The Assistant Community Manager will play a crucial role in supporting the Community Manager in all aspects of property management, ensuring that the community operates smoothly and efficiently. In this role, you will be responsible for a variety of tasks that include leasing apartments, processing applications, conducting property tours, and preparing lease agreements. You will also respond to resident inquiries and complaints in a timely and professional manner, ensuring that all residents feel valued and heard. Additionally, you will assist in coordinating maintenance requests, ensuring that work orders are completed promptly, and that residents are satisfied with the services provided. The Assistant Community Manager will coordinate move-ins and move-outs, conducting unit inspections and preparing necessary documentation. You will collect and process rent payments, prepare rent deposits, and maintain accurate resident account records. Furthermore, you will assist in the preparation of monthly and annual financial reports, including occupancy and delinquency reports, which are essential for the financial health of the community. Your role will also involve planning and executing resident events and activities, fostering a sense of community among residents. It is crucial to maintain accurate and up-to-date resident and vendor files, ensuring compliance with city, state, and federal Fair Housing laws, as well as relevant regulations regarding resident screening and community operations. You will be expected to follow all property management policies and procedures and maintain a professional demeanor, representing Roundhouse positively at all times.

Responsibilities

• Assist in leasing apartments, including processing applications, conducting property tours, and preparing lease agreements.
• Respond to resident inquiries and complaints in a timely and professional manner.
• Assist in coordinating maintenance requests and ensure work orders are completed promptly.
• Coordinate move-ins and move-outs, including conducting unit inspections and preparing move-in and move-out documentation.
• Collect and process rent payments, prepare rent deposits, and maintain accurate resident account records.
• Assist in the preparation of monthly and annual financial reports, including occupancy reports and delinquency reports.
• Assist in the planning and execution of resident events and activities.
• Maintain accurate and up-to-date resident and vendor files.
• Ensure compliance with city, state, and federal Fair Housing laws and relevant regulations.
• Follow all property management policies and procedures.
• Maintain a professional demeanor and represent the company positively.

Requirements

• High school diploma or equivalent; some college coursework in business, real estate, or a related field is preferred.
• A minimum of one year bookkeeping, accounting, and financial experience preferred.
• A minimum of two years of sales experience preferred.
• A minimum of one year of experience in onsite multi-family housing preferred.
• Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
• Experience with property management software preferred (Yardi Voyager, RentCafe, Yieldstar, LEO and CRM).
• Knowledge of applicable laws and regulations related to property management.
• Customer service oriented with a passion for property management.
• Strong desire to lead in your role and the local community.
• Excellent communication and interpersonal skills.

Nice-to-haves

• Experience with property management software (Yardi Voyager, RentCafe, Yieldstar, LEO and CRM).
• Some college coursework in business, real estate, or a related field.

Benefits

• Wellness program
• Health savings account
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Parental leave
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Professional development assistance
• Life insurance
• Referral program
• Retirement plan