Assistant Community Manager

$43,680 - $45,760/Yr

The Michaels Organization - San Antonio, TX

Full-time - Entry Level

San Antonio, TX

Real Estate

About the position

The Assistant Community Manager plays a crucial role in the operation of a property, working under the supervision of the Community Manager. This position encompasses a wide range of responsibilities that are essential for the smooth functioning of the property. The Assistant Community Manager is involved in general administration, leasing, and maintenance tasks, ensuring that all aspects of property management are handled efficiently. This role also includes participation in budget preparation and control, as well as the direction and control of all resources associated with the property. In this position, the Assistant Community Manager will conduct recertification interviews with residents, ensuring that all necessary paperwork is completed and submitted to the corporate office. They will track rental inquiries from various sources, including referrals, walk-ins, and phone contacts, and will be responsible for accepting and logging all applications for unit rentals. The Assistant Community Manager will also show vacant units and market property amenities to potential residents, maintaining a thorough understanding of the competition and market conditions that affect leasing and operations. Additionally, the Assistant Community Manager will assist the Community Manager with various tasks, including filing court documents for eviction and attending court hearings when necessary. They will execute marketing campaigns for leasing rental units, prepare and process lease agreements, and maintain knowledge of applicable laws and regulations related to residential rental properties. The role requires excellent organizational skills, attention to detail, and the ability to resolve conflicts professionally. The working environment is primarily office-based, but the Assistant Community Manager will also need to meet residents in their units and inspect the property, which may involve climbing stairs and working around cleaning solvents and landscaping chemicals. Evening and weekend work may be required as part of this role.

Responsibilities

• Perform recertification interviews with residents, complete paperwork, system entry and submit to corporate office.
• Track rental inquiries from referrals, walk-ins and phone contacts. Accept, date/time stamp and log all applications for unit rental.
• Show vacant units, market property amenities.
• Maintain knowledge of all procedures for Accounts Payable and Receivables, assist Community Manager with collections efforts.
• Assist Community Manager with filing court documents for eviction; attend court hearing if Community Manager is not available.
• Executes marketing campaigns for leasing of rental units, including promotion, tours of property and rental units.
• Prepares, processes and modifies lease agreements and related forms.
• Maintains knowledge of competition and market conditions affecting leasing and operations and makes adjustments to the business and marketing models to ensure the Company remains competitive and in compliance with applicable federal and state laws.
• Coordinate with property messaging service to retrieve messages and follow-up with calls if necessary.
• Remain current with all applicable laws and regulations relating to residential rental properties, and maintain knowledge of current company processes and procedures.
• Assist Community Manager with ordering office supplies for property when necessary.
• Initiate, track and close work orders utilizing systems for property.
• Assist Community Manager with other tasks and duties as required.

Requirements

• One or more years' experience with residential real estate management.
• Tax Credit, Section 8 and/or Public Housing experience preferred.
• High School Diploma or equivalent required.
• Two or more years of college preferred.
• After hiring, will complete all company required certification training and testing.
• Professional appearance and the ability to resolve conflicts in a professional manner.
• Excellent organizational skills with attention to detail.

Benefits

• Competitive wage
• Comprehensive benefit package including Medical, Dental, Vision, prescription, etc.
• Generous paid time off
• 401(k) plan with a company match
• Professional development opportunities
• Team-oriented environment
• Inclusive company culture.