Assistant Community Manager

Kibo Capital - White House, TN

Full-time - Entry Level

White House, TN

About the position

The Assistant Community Manager at The Standard in White House, TN, plays a crucial role in supporting community operations and enhancing tenant relationships. This position involves managing lease administration and ensuring the property operates at its highest potential, while also providing backup support to the Community Manager when needed.

Responsibilities

• Field questions from tenants, ensuring follow-up and resolution.
• Maintain availability reports for the property.
• Assist leasing with payment processing, phone coverage, and work orders.
• Ensure all applicable deposits, rents, and other fees are collected and deposited.
• Monitor tenant compliance with lease agreements.
• Review files for accuracy regarding lease paperwork and entries into AppFolio.
• Process rental applications and run monthly audits on accounts.
• Ensure all monies are allocated correctly and leases are renewed and up to date.
• Manage move-outs and update the make-ready board accordingly.
• Prepare make-ready requests for maintenance technicians.
• Assist with property inspections after units have been made-ready.
• Maintain marketing updates on various sites.
• Assist with annual budgets as needed.
• Perform daily property walks.
• Serve as backup to the Community Manager in their absence.
• Complete other duties as assigned.

Requirements

• 2+ years combined leasing, marketing, or operations experience in the multifamily industry.
• Experience using Appfolio is strongly preferred.
• High School diploma or equivalent.
• Excellent interpersonal and customer service skills.
• Exceptional organizational and time management skills with a focus on details.
• Understanding of laws, guidelines, and best practices of property management.
• Proficient with property management software and Microsoft Office Suite.
• Excellent verbal and written communication skills to interact effectively with residents, internal associates, ownership, and vendors.
• Strong business acumen.

Benefits

• Monthly commissions eligible for this position.