Assistant Community Mgr

Inspire Communities - Romulus, MI

Full-time - Entry Level

Romulus, MI

Real Estate

About the position

The Assistant Community Manager at Inspire Communities plays a vital role in supporting the community management team to achieve occupancy goals, manage financial tasks, and enhance customer satisfaction. This entry-level position involves various office tasks, including data management, resident interaction, and assisting with community events, all aimed at creating a vibrant living environment for residents.

Responsibilities

• Transcribes, formats, inputs, edits, retrieves, copies, and transmits text, data, and graphics to produce necessary documents and presentations.
• Stores and retrieves paper and electronic files in accordance with established Company procedures.
• Maintains all time sheets and records to ensure accurate employee payments and tracking of time off.
• Orders and verifies all receipts of supplies.
• Troubleshoots office disruptions or calls for maintenance as needed.
• Documents telephone conversations and visits for follow-up with potential or existing residents.
• Utilizes automation and electronic data management tools to share information and monitor project statuses.
• Greets and assists residents, answers calls, and provides requested information to facilitate sales.
• Collaborates with the Community Manager to manage and resolve resident and guest concerns.
• Assists with the resident orientation process and maintains emergency contact registrations.
• Implements operating policies to enhance community objectives.
• Complies with all regulatory requirements to protect the interests of the Company.
• Assists in determining rental delinquencies and issues legal notices for violations.
• Adheres to all office, maintenance, safety, security, and company policies.
• Assists with coordinated resident events and communication mediums.
• Communicates job openings available throughout the Company.
• Holds regular staff meetings to inform employees about community trends and issues.
• Contacts attorneys to pursue eviction after notice expiration.
• Assists residents with utility company issues.
• Creates occupancy and delinquency reports for Community Manager review.

Requirements

• High school diploma or GED required.
• Two to five years of experience in an office environment preferred.
• Proficient in Microsoft Office applications.
• Strong communication and leadership skills.
• Excellent time management and organizational skills.
• Ability to work under pressure and manage multiple priorities.
• Strong focus on customer service and confidentiality.
• Ability to make independent decisions based on sound judgment.
• Bilingual fluency preferred.

Nice-to-haves

• Data entry experience preferred.