Assistant Coordinator, Certified Nursing Assistant Program

Community College Of Rhode Island - Warwick, RI

Part-time - Entry Level

Warwick, RI

Educational Services

About the position

The Assistant Coordinator for the Certified Nursing Assistant Program at the Community College of Rhode Island (CCRI) plays a vital role in supporting the daily operations of the program under the Division of Workforce Partnerships. This position is designed for individuals who are passionate about providing exceptional customer service to a diverse group of students, faculty, staff, partners, and visitors. The Assistant Coordinator will be responsible for ensuring that the program runs smoothly and efficiently, contributing to the overall mission of CCRI to provide accessible education and support to the community. In this role, the Assistant Coordinator will work collaboratively in a diverse and inclusive environment, engaging with students from various backgrounds and learning styles. The position requires a commitment to the philosophy and mission of a comprehensive community college, emphasizing the importance of inclusivity and support for all learners. The Assistant Coordinator will serve as a key point of contact for individuals seeking information about the Certified Nursing Assistant program, developing a comprehensive understanding of the program's requirements, policies, and procedures to effectively assist students and employers. The responsibilities of the Assistant Coordinator also include scheduling and coordinating program logistics, maintaining student records, and preparing reports for both internal and external purposes. The role demands strong organizational skills, attention to detail, and the ability to communicate effectively with various stakeholders. The Assistant Coordinator will also participate in departmental support activities, including attending training sessions and assisting with special events related to the program. This position is part-time, requiring 19 hours of work per week, with the possibility of evening and weekend shifts.

Responsibilities

• Assist in the daily operations of the Certified Nursing Assistant program.
• Provide extraordinary customer service to students, faculty, staff, partners, and visitors.
• Develop and maintain comprehensive knowledge of the Certified Nursing Assistant program requirements, policies, and procedures.
• Serve as staff in workforce offices, assisting individuals seeking information about the program.
• Ensure high levels of quality and responsiveness in communications and customer service.
• Assist in scheduling and coordinating assigned programs and services, including instructors and staff.
• Coordinate the preparation of program materials and delivery logistics.
• Assist students in interpreting testing and assessment results.
• Communicate effectively with Coordinators and other staff to ensure successful program operation.
• Responsible for entry of student registration tracking and data input into the student information system.
• Assist in maintaining individual records and documentation.
• Prepare reports for internal and external purposes.
• Attend in-service and job-related training sessions.
• Assist in all program special events.
• Perform other duties as required.

Requirements

• High school diploma or equivalency.
• Advanced computer spreadsheet, database, and word processing experience.
• Strong interpersonal skills.
• Strong organizational skills with attention to detail.
• Ability to communicate effectively, verbally and in writing.
• Ability to work independently with minimal supervision.
• Ability to work collaboratively in a team-oriented environment.