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Assistant Dental Office Manager
$47,840 - $56,160/Yr
Metropolitan Smiles - Kew Gardens, NY
posted 2 months ago
Part-time,Full-time - Entry Level
Kew Gardens, NY
About the position
The Assistant Dental Office Manager plays a crucial role in supporting the daily operations of the dental office. This position involves overseeing front desk tasks, ensuring patient intake processes are efficient, and providing exceptional customer service. The role requires a blend of administrative skills, customer interaction, and knowledge of dental insurance processes to maintain a smooth workflow in the office.
Responsibilities
- Assist the manager in overseeing daily operations and ensuring front desk daily tasks are completed.
- Provide exceptional customer service and resolve any customer complaints or issues.
- Assist with scheduling patients, verifying insurances, and maintaining the office schedule.
Requirements
- Knowledge of Dentrix software.
- Knowledge of PPO and Medicaid insurances.
- Math skills for handling cash transactions, calculating copays and deductibles.
- Exceptional customer service skills with the ability to handle difficult situations professionally.
- Training development skills to effectively maintain flow of the office.
- Strong time management skills to prioritize tasks and meet deadlines.
- Proficient knowledge of insurances.
- Detail-oriented with strong organizational skills and the ability to multitask.
Benefits
- Employee discount
