Assistant Director Agency Operations & Marketing (Hybrid)

Pdcm Insurance - Charlotte, NC

Full-time

Charlotte, NC

Insurance Carriers and Related Activities

About the position

The position at Hood Hargett & Associates involves assisting in the day-to-day operations of a well-established independent insurance agency. The role focuses on administrative tasks that enhance the agency's efficiency and effectiveness, including managing vendor relationships, maintaining compliance, and supporting marketing efforts.

Responsibilities

• Oversee vendor system access as the Agency Administrator and spearhead platform reviews.
• Generate essential production reports and ensure licensing compliance with state regulations.
• Handle a variety of administrative duties, including HR tasks and coordinating event tickets for producers and clients.
• Lead the implementation of our marketing strategy and communicate the marketing plan to the team.
• Maintain up-to-date client lists and drive client engagement.
• Enhance our social media presence, focusing on growth and online reputation management.
• Develop and execute nurturing strategies and renewal campaigns to improve client retention.
• Manage lead generation efforts and optimize closing ratios.

Requirements

• High school diploma or equivalent.
• Bachelor's Degree preferred.
• Property and Casualty Insurance experience preferred but not required.
• Excellent interpersonal and communication skills (both oral and written).
• Proficient with Microsoft Office Suite.
• Ability to adjust quickly to changing priorities.
• A passion for being part of a team that drives our company to industry leadership.
• Ability to establish and maintain effective working relationships with peers and clients.
• Authorized to work in the U.S. without sponsorship.

Benefits

• Computer equipment provided by the company upon hire.