Assistant Director, Deposit Operations

First Merchants Bank-posted 9 months ago
Full-time • Mid Level
Daleville, IN
Credit Intermediation and Related Activities
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First Merchants Bank is seeking an Assistant Director, Deposit Operations to join our team! This position will manage teams by providing leadership on key assignments and projects aimed at improving process performance that achieve the strategic and tactical goals of the company. Provide strong leadership, management and direction to the operations staff to ensure delivery of superior quality service and results.

  • Manage staff, including hire, train and mentor, evaluate performance, recommend salary adjustments and career changes, facilitate disciplinary counseling and terminations.
  • Utilize effective employee engagement, motivation and recognition techniques to support high performance and morale.
  • Coach and mentor staff to achieve departmental and personal goals and improve the overall performance of the department.
  • Develop, implement and maintain metrics for monitoring effectiveness and quality that will enable management to make sound quality decisions.
  • Ensure the execution of corrective actions and ongoing compliance with established expectations.
  • Ensure sound auditing procedures and controls, compliance with regulatory requirements, and adherence to all documented key controls.
  • Continually evaluate operational practices and procedures. Identify internal and external risk and opportunities, making recommendations to Senior Management as appropriate.
  • Represent the Deposit Operations team on all appropriate committees and projects as required.
  • Coordinate and lead activities for mergers and acquisitions (M&A) activities related to Deposit Operations.
  • Develop departmental strategies to grow services and better align resources around service and support.
  • Assist with budget and tactics preparation for the department. Identify gaps to planned performance and implement tactics to close those gaps.
  • Manage operational vendor relationships following the documented Vendor Management Policy.
  • Manage costs associated with services and operations as assigned.
  • High school diploma or equivalent (GED).
  • A minimum of eight (8) years of banking experience within an operations environment.
  • Previous management and leadership responsibility.
  • Bachelor's degree in business, management or a related field.
  • MBA or other advanced degree.
  • Base Pay PLUS Bonuses
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits
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