Assistant Director, Facilities HR Operations

North Carolina State University - Raleigh, NC

Full-time - Mid Level

Raleigh, NC

501-1,000 employees

Educational Services

About the position

The Assistant Director of HR Operations, reporting to the Director of Facilities Human Resources, plays a vital role in managing various HR operational functions and staff. Responsibilities include hiring, timekeeping, payroll, leave administration, records management, performance management, benefits, process documentation, and position & salary management. This role requires a strong background in HR operations with a focus on process efficiency and compliance. If you are a passionate HR professional looking for an opportunity to make a significant impact, we encourage you to apply.

Responsibilities

• Oversee HR functions such as hiring, timekeeping, payroll, leave administration, records administration, performance management, benefits, process documentation, and position & salary management.
• Assess the needs of the work unit or project, identify gaps, and recommend procedural, workflow, and work assignment changes to enhance efficiency and effectiveness.
• Develop, maintain, and update HR process documentation and procedures, ensuring compliance with relevant laws and university regulations.
• Serve as an advanced HR consultant and expert, interpreting and conveying university and division HR best practices to support employees, managers, and leaders with specialized HR operational needs.
• Act as the primary unit affirmative action officer, overseeing hiring actions, position postings, hiring proposals, and classification and compensation revisions for compliance with university policy and best practices.
• Oversee timekeeping and leave administration responsibilities, liaising with University Human Resources for issue resolution and ensuring policy compliance.
• Manage electronic personnel records administration, ensuring data accuracy, confidentiality, and adherence to the university's records retention policies and guidelines.
• Support the annual performance management process, ensuring timely goal setting, performance reviews, and feedback, while monitoring and analyzing performance metrics and trends.
• Collaborate with the University Benefits team (and benefits providers, if appropriate), ensuring effective communication and compliance, and assisting employees with benefit-related inquiries and issues.

Requirements

• Graduation from a four-year college or university and two years of progressively responsible experience analyzing, interpreting, applying, communicating and promoting HR best practices in the context of organizational goals and objectives; or an equivalent combination of training and experience.
• Proven experience in HR operations and management, with a strong understanding of HR best practices.
• Thorough knowledge of labor laws and payroll regulations.
• Excellent organizational and project management skills.
• Strong analytical and problem-solving abilities.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficiency with HRIM software.

Nice-to-haves

• Experience working within a HR university setting

Benefits

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!