Assistant Director, Facility Operations

Acadia Healthcare - Franklin, TN

Full-time - Mid Level

Remote - Franklin, TN

Hospitals

About the position

The Assistant Director, Facility Operations plays a crucial role in supporting the environment of care, life safety, physical plant, and cleanliness operations across Acadia Healthcare's psychiatric and inpatient substance abuse treatment facilities. This position is entirely remote but requires significant travel, approximately 90% throughout the United States. The Assistant Director will oversee facility operations during vacancies in direct, facility-based Director of Plant Operations (DPO) roles, providing both higher-level assessment and hands-on support as needed. This role may involve managing multiple facilities simultaneously, ensuring that each location meets the necessary standards for safety, cleanliness, and functionality to provide excellent patient care. In addition to operational oversight, the Assistant Director will support the development, construction, and transition to operations of new facilities. This includes participating in design reviews, conducting construction progress walks, and performing inspections prior to state healthcare agency and Joint Commission surveys. The role also involves assisting in the selection process for new facility DPOs and providing onboarding training and support for these new hires. Compliance with Environment of Care (EOC) rules and standards, as well as state and federal laws, is a critical aspect of this position, requiring the Assistant Director to develop and implement training programs and policies to ensure adherence. The Assistant Director will also be responsible for developing a computer-based maintenance and management system (CMMS) for work orders, inspections, and routine maintenance. This includes creating and updating standard-set EOC/EOP policies and procedures, as well as training materials for facility staff. The role requires expert guidance on facility-specific EOC/EOP policy development and ongoing regulatory compliance, including representing Acadia before accrediting, licensing, and regulatory agencies. The Assistant Director must maintain proficiency in EOC/EOP standards and work collaboratively with corporate and facility leaders to foster continuous performance improvement in these areas.

Responsibilities

• Provide oversight of facility operations during vacancies in direct, facility-based Director of Plant Operations (DPO) roles.
• Support the development, construction, and transition to operations of new facilities for Acadia.
• Assist with the selection process for new facility DPOs and provide onboarding training and support for new hires.
• Support and advise Facilities in ensuring that they are safe, clean, and functional for excellent patient care.
• Ensure compliance with EOC rules and standards, state and federal laws, and fire and life safety codes.
• Develop training and adoption of a computer-based maintenance and management system (CMMS).
• Develop, review, and update standard-set EOC/EOP policies and procedures, data measures, and scorecards.
• Initiate, develop, review, and update standard-set web-based EOC/EOP training for the Facilities.
• Provide expert guidance on Facility-specific EOC/EOP policy development and regulatory compliance.
• Implement a plan to monitor EOC compliance progress of all supported Facilities, including data analysis and site inspections.
• Represent Acadia and Facilities before accrediting, licensing, and regulatory agencies.
• Maintain proficiency in EOC/EOP rules, standards, and innovations.
• Work collaboratively with corporate staff and leaders to foster EOC/EOP performance improvement.

Requirements

• Bachelor's degree in engineering, healthcare administration, architecture, construction, or a related field with 5-7 years of experience OR a minimum of fifteen (15) years of experience in healthcare operations with specific applicability to leadership and Environment of Care responsibility.
• Knowledge of the Joint Commission, CARF, CMS, and Tricare standards and regulations.
• Knowledge of NFPA, ANSI, IBC, IFC, OSHA, EPA, and CDC codes, standards, and regulations.
• Knowledge of FEMA, NIMS/HEICS process and practical application.
• Knowledge of facilities operations and maintenance, architecture, construction, and engineering principles.
• Computer skills including Microsoft Office, especially Word, Excel, and PowerPoint.
• Excellent interpersonal skills and the ability to work professionally with sensitive data.
• Strong organizational skills and superior attention to detail.
• Ability to manage multiple tasks/projects simultaneously within inflexible time frames.
• Proficient communication skills in English, both written and verbal.

Nice-to-haves

• Certified Healthcare Facility Manager (CHFM) certification.