Shenandoah University - Winchester, VA
posted 2 months ago
Shenandoah University's Office of Residence Life is seeking an Assistant Director for Housing Operations, a full-time benefited position located on the main campus in Winchester, Virginia. This role is integral to the Office of Residence Life within the Division of Student Affairs and is designed for a professional staff member who will contribute to the development of inclusive housing communities and provide high-quality services to residential students. The Assistant Director (AD) will work closely with the Director of Residence Life (DRL) and will be responsible for overseeing housing operations, community development, and supervision of staff, including resident assistants and Graduate Hall Directors. The AD will manage specific residence hall communities and will focus on supporting and mentoring residents. Responsibilities include staff development and training, communication with students regarding facilities work, evaluation and selection processes for resident assistants, mediation of roommate conflicts, and programming. The AD will also respond to emergencies and crisis situations within the residential communities and will be required to work flexible hours, including nights and weekends, as necessary. This position may involve performing duties outside of the general scope to support the overall mission of the University and the Division of Student Affairs. In terms of housing operations, the AD will serve as the primary housing officer, managing all functional areas such as housing assignments, key management, occupancy reports, and hall opening/closing procedures. The AD will supervise staff, manage the StarRez housing management system, and assist the DRL with various housing projects and assessments. Responsibilities also include overseeing key distribution, liaising with Facilities staff regarding maintenance issues, and coordinating the housing application and selection process in collaboration with campus partners.