Aub Faculty Of Arts And Sciences - Cambridge, MA

posted 3 months ago

Full-time - Mid Level
Remote - Cambridge, MA

About the position

The Assistant Director for Marketing at Harvard School of Dental Medicine (HSDM) will spearhead the marketing initiatives for various programs and business units, primarily targeting audiences interested in HSDM's educational offerings and clinical care services. This role requires collaboration with key stakeholders to assess marketing needs and opportunities, ultimately establishing effective marketing and promotional strategies that attract new audiences and generate interest in HSDM's programs and services. The incumbent will be responsible for setting schoolwide branding standards and style guides, ensuring the creation of consistent and impactful print and digital marketing materials, advertising campaigns, webpages, and multimedia assets. Additionally, the Assistant Director will evaluate and implement tools to enhance marketing efforts, focusing on customer acquisition and retention through effective database management tools that facilitate improved communication and operational efficiency. In this position, the Assistant Director will conduct a thorough assessment of the marketing and promotional needs of HSDM's programs and business units, analyzing their market position and identifying key growth opportunities. They will oversee brand analysis, establishing key brand pillars and themes that resonate with HSDM's audiences, guiding the development of positioning statements and messaging that align with HSDM branding and sub-branding. As a project manager, the incumbent will oversee marketing projects from inception to completion, collaborating with external vendors such as design firms and video production teams to deliver a diverse range of communication products, including promotional videos, email newsletters, and print collateral. The Assistant Director will also create and implement a style guide and templates for marketing materials to ensure a unified brand identity that adheres to Harvard and HSDM brand standards. They will analyze website usability and traffic, employing SEO and SEM strategies to enhance audience engagement. Collaborating with the Assistant Director of Communications and Digital Content, the incumbent will develop digital and social media campaigns aimed at attracting new visitors to HSDM's website and educational offerings. Furthermore, they will establish and enhance the use of existing email databases to professionalize and track communications with key audiences, monitor marketing performance, and provide quarterly reports on advertising ROI and conversion rates. The role requires effective communication with stakeholders regarding promotional requirements and project timelines, ensuring that all marketing initiatives align with internal deadlines and budgets. The Assistant Director will contribute to HSDM's mission and vision, embodying the school's core values in all aspects of their work, while also performing other related duties as assigned or requested.

Responsibilities

  • Assess the marketing and promotional needs of HSDM's programs and business units.
  • Conduct and oversee a brand analysis, establishing key brand pillars and themes.
  • Serve as a project manager overseeing marketing projects from initiation to completion.
  • Create and implement a style guide and templates for marketing materials.
  • Contribute to copyrighting and promotional positioning for market materials.
  • Analyze website usability and monitor traffic and user data.
  • Collaborate with the Assistant Director of Communications to create digital and social media campaigns.
  • Establish and enhance the use of existing email databases using CRM tools.
  • Monitor marketing performance and issues quarterly reports on advertising ROI.
  • Make recommendations for advertising campaigns and budget allocations.
  • Manage project timelines and communicate with stakeholders regarding promotional requirements.
  • Contribute to the mission and vision of HSDM and model the school's core values.

Requirements

  • Bachelor's degree in marketing, communications, or related field.
  • At least 5 years of relevant, professional experience.
  • Experience managing paid digital and print advertising campaigns.
  • Exceptional interpersonal and project management skills.
  • Strong writing, communication, and interpersonal skills.
  • Ability to think strategically and act tactically.
  • Exceptional attention to detail.
  • Familiarity with Adobe Creative Suite, Canva, and website platforms.
  • Strong analytical skills and proficiency in data-driven decision making.
  • Knowledge of best practices for online content consumption and website usability.
  • Understanding of digital accessibility compliance.
  • Expertise in gathering website analytics and tracking for marketing campaigns.
  • Experience using SEO to drive traffic to websites.
  • Experience with email databases and systems.

Nice-to-haves

  • Experience in higher education marketing.
  • Familiarity with healthcare marketing strategies.
  • Knowledge of CRM tools and customer database management.

Benefits

  • Paid Time Off: 3-4 weeks of accrued vacation time per year, 12 accrued sick days, 12.5 holidays, and up to 12 weeks of paid leave for new parents.
  • Comprehensive medical, dental, and vision benefits, along with disability and life insurance programs.
  • Child and elder/adult care resources, including on-campus childcare centers and wellness programs.
  • University-funded retirement plan with contributions from 5% to 15% of eligible compensation.
  • Tuition Assistance Program and Tuition Reimbursement for eligible courses.
  • Professional Development programs and classes at little or no cost.
  • Various commuter options including discounted parking and public transportation passes.
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