Hyatt
posted 4 months ago
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Assistant Director of Operations is a highly visible role that reports directly to the Director of Operations and is a member of the Assistant Leadership Committee. This position primarily focuses on overseeing and supporting hotel services, particularly in the Spa, Food & Beverage Department, and Gas Station. The Assistant Director of Operations plays a crucial role in maximizing room revenues and occupancy by analyzing daily status rates and making necessary adjustments to maintain the highest brand standards. In this role, you will manage large events and ensure that special requirements for high volume occupancy are met. You will be responsible for analyzing rate variances, monitoring credit reports, and maintaining close observation of daily house counts. Additionally, you will coordinate major projects such as renovations, capital expenditures, and equipment changes. Conducting weekly Rooms Divisions meetings and monthly financial reviews with subordinate managers and senior hotel directors will be part of your responsibilities. You will also prepare revenue and occupancy forecasting and monitor labor expenses through the schedule approval process. Hiring, managing, and training subordinate managers and employees will be essential to your success in this position.