Assistant Director, Operations - Rancho Palos Verdes, CA (110)

Five Star Audio Visual - Rancho Palos Verdes, CA

Full-time

Rancho Palos Verdes, CA

Rental and Leasing Services

About the position

As the Assistant Director of Operations, you will play a crucial role in supporting the day-to-day operations of our hotel's audio-visual department. Working closely with the Director of Operations, you will assist in managing a team of technicians, ensuring the seamless execution of audio and visual services for events, meetings, and presentations. This role requires strong leadership, technical expertise, and a commitment to delivering exceptional service to our clients. In this position, you will support the Director of Operations in overseeing the weekly operations of the audio-visual department. You will assist in managing a team of Operation Managers and delegate tasks as necessary to ensure efficient workflow. Your responsibilities will include participating in setting up and operating audio and visual equipment for various events, meetings, and presentations. Collaboration with the team is essential to ensure the proper functioning of all equipment and to address any issues or repairs promptly. You will provide technical support to clients and event personnel, addressing any inquiries or concerns in a timely and professional manner. Working alongside event coordinators, you will ensure that operational requirements are met for each event. Additionally, you will support in training and mentoring technicians to foster their professional growth and development. You will also assist in managing budgets and forecasting future expenses to ensure efficient resource allocation. Identifying opportunities for growth and development within the department and taking proactive measures to capitalize on them will be key aspects of your role. Maintaining a professional demeanor and upholding the company's image is essential, as is performing other duties as required or assigned.

Responsibilities

• Support the Director of Operations in overseeing the weekly operations of the audio-visual department.
• Assist in managing a team of Operation Managers and delegate tasks as necessary to ensure efficient workflow.
• Participate in setting up and operating audio and visual equipment for various events, meetings, and presentations.
• Collaborate with the team to ensure the proper functioning of all equipment and address any issues or repairs promptly.
• Provide technical support to clients and event personnel, addressing any inquiries or concerns in a timely and professional manner.
• Work alongside event coordinators to ensure that operational requirements are met for each event.
• Support in training and mentoring technicians to foster their professional growth and development.
• Assist in managing budgets and forecasting future expenses to ensure efficient resource allocation.
• Identify opportunities for growth and development within the department and take proactive measures to capitalize on them.
• Maintain professional demeanor and uphold company's image.
• Perform other duties as required or assigned.

Requirements

• Minimum of 3 years' HANDS-ON experience in the events and audio/visual industry.
• Advanced knowledge on PC and Mac software.
• Strong understanding of audiovisual equipment and event logistics.
• Excellent communication skills, both verbal and written.
• Exceptional problem-solving skills and ability to work under pressure.
• Proficiency in relevant software and tools.
• Demonstrated ability to manage multiple projects and tasks effectively.
• Willingness to work irregular hours, including evenings and weekends, as required.
• Valid Driver's License and a clean driving record are required to operate company vehicle.