Kaiser Permanente - Chino Hills, CA
posted 4 months ago
As the Assistant Director of Operations for the Regional Laboratory Flow Cytometry, you will play a pivotal role in directing and managing the daily operations of a major clinical laboratory department. This position encompasses a wide range of responsibilities, including overseeing personnel activities, ensuring technical oversight, managing workflow, and maintaining budgetary compliance. You will be responsible for ensuring that all operations meet federal, state, and local regulatory requirements, thereby guaranteeing the highest standards of diagnostic excellence and patient care. In this role, you will lead a team of laboratory professionals, recruiting, hiring, and training staff to ensure their competency and professional growth. You will motivate your team and foster an environment that encourages continuous improvement and quality management. Your responsibilities will also include monitoring personnel utilization and material usage rates to control costs effectively, as well as analyzing fluctuations in test types and volumes to implement corrective actions as necessary. You will participate in the design and evolution of the integrated laboratory quality system for the Regional Laboratory and Northern California Region, ensuring compliance with all relevant accreditation agencies. Additionally, you will implement effective risk control processes and serve as the primary liaison for ongoing and new issues related to laboratory operations. Your role will also involve coordinating the startup, implementation, and maintenance of new services or the transfer of existing services, ensuring that all projects align with the laboratory's goals of providing quality service and client support in a cost-effective manner. As a key member of the management team, you will develop transition plans and timelines for new services and outreach programs, monitor milestones, and coordinate internal resources to support these initiatives. You will also serve as the Department Manager in your absence, ensuring continuity of operations and leadership within the laboratory.