Columbia University - New York, NY
posted 4 months ago
The Assistant Director of Operations at Columbia University plays a crucial role in providing administrative and operational support for handling complaints related to protected class discrimination and harassment, including issues of retaliation, sex-based harassment, sexual misconduct, stalking, and domestic and dating violence. This position reports directly to the Director of Operations and is integral to the newly centralized office that combines the Title IX, Gender-Based Misconduct, Office of Equal Opportunity and Affirmative Action (EOAA), and Office of the Protection of Minors teams. The office is supervised by the Vice Provost for EOAA, ensuring compliance with federal, state, and local laws regarding Title VI, Title VII, and Title IX. The Assistant Director will be responsible for managing unit records databases, training internal users, and ensuring adherence to security protocols. This role involves improving the efficiency of daily administrative operations by creating, reviewing, and implementing functional procedures. The Assistant Director will also assist in editing and reviewing policies, websites, educational documents, and annual reports related to university resources and applicable policies and procedures. Collaboration with the Director of Operations is essential for external reports and public-facing communications. In addition, the Assistant Director will administer and train staff on Case Management Software and related technology, respond to sensitive inquiries from various stakeholders, manage outreach initiatives, and oversee procurement and budget planning. The role requires managing case workflow, generating and analyzing reports, and serving as a liaison to various university departments. The Assistant Director will also be responsible for onboarding new employees and ensuring timely progress on projects overseen by themselves or the Director of Operations. This position demands independent judgment and the ability to handle sensitive information with discretion.