About the position
As the Assistant Director of Reentry for Pioneer Human Services (PHS), you will play a crucial role in the operational management and supervision of one of our residential re-entry programs. This position is designed for individuals who are passionate about human services and are committed to making a positive impact in the lives of justice-involved individuals. Your primary responsibility will be to ensure that the program meets or exceeds the expectations of the contracting agency, the Federal Bureau of Prisons, by delivering high-quality, high-impact services. You will be tasked with ensuring that the program operates in accordance with applicable laws, regulations, contract requirements, PHS policy, and professional standards of quality. In this role, you will provide tactical and technical direction to program operations, which includes completing staff scheduling and payroll functions, participating in work groups and committees organized by senior leadership at PHS, and attending leadership councils and other meetings as required. You will act on behalf of the program director when designated and will be responsible for analyzing and implementing improved business and operational processes for the program. Additionally, you will assist the program director in preparing the unit budget and staffing plan, ensuring that the program is prepared for and successfully passes all monitoring, inspections, program reviews, and internal/external accreditation audits. Your leadership will extend to supervising, directing, coaching, and evaluating the performance of all resident monitor staff and other personnel. You will also be responsible for planning staff schedules and assignments to ensure adequate facility coverage, guiding the development and implementation of a competency-based approach to staff training, and participating in the screening, selection, and hiring of prospective staff. This position requires you to be on-call 24 hours a day to address any scheduling difficulties, crises, or work stoppages that may arise.
Responsibilities
- Operational management and supervision of the residential re-entry program.
- Deliver high-quality, high-impact services in accordance with applicable laws and regulations.
- Complete staff scheduling and payroll functions and reports.
- Participate in work groups and committees organized by senior leadership at PHS.
- Attend PHS leadership councils and other meetings as appropriate.
- Act on behalf of the program director when designated.
- Analyze and implement improved business and operational processes for the program.
- Assist the program director in preparing the unit budget and staffing plan.
- Ensure the program is prepared for and successfully passes all monitoring, inspections, and audits.
- Investigate accidents and incidents reports per PHS and contract agency policies.
- Supervise, direct, coach, and evaluate the performance of resident monitor staff and other staff.
- Plan staff schedules and assignments to ensure adequate facility coverage.
- Ensure staff members are sufficiently trained and qualified to ensure safety and security.
- Guide the development and implementation of a competency-based approach to staff training.
- Participate in screening, selection, and hiring of prospective staff.
- Advise and support the director in decisions regarding unit staff.
- Be on-call 24 hours a day to work any shift in the event of scheduling difficulty.
Requirements
- Associate of Arts degree in an appropriate field required.
- One year of progressive supervisory and management experience in the reentry and/or human services fields preferred.
- Must clear a criminal history background check and pass a pre-employment drug screening test.
- Valid driver's license required.
- BA/BS degree preferred in human or social services or related field.
- Three years of acceptable supervisory and management experience in the reentry and/or human services fields preferred.
Nice-to-haves
- Experience in human services program operations, including adult residential reentry services.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Life insurance
- AD&D insurance
- Disability insurance
- Dependent daycare flexible spending
- Tuition assistance program (100% for bachelor's degree, 50% for graduate programs)
- Retirement plan with 3.5% contribution and matching options
- Employee recognition programs (gift cards, additional time off)
- Public transportation discount
- Employee assistance program (EAP)
