Assistant Director, Talent & Culture

About the position

Your role as the Assistant Director, Talent & Culture will support the management of the Talent & Culture Department of the property and pertains to all areas which support the Fairmont philosophy of creating an environment where each and every colleague is recognized and feels valued for their contributions.

Responsibilities

• Manage the day-to-day operations of the Talent & Culture Department
• Lead and provide support to the Talent & Culture team members, including assisting with administrative duties as needed
• Assist the Regional Director of Talent & Culture in assessing organizational needs, developing aligned Talent & Culture solutions and implement strategies in the areas of employee relations, recruitment, retention administration and Colleague wellness
• Provide assistance related to employee relations such as direct line committee organization, employee communication, bulletin boards, employee of the month program, employee picnics, parties and general meetings
• Support the implementation of Talent & Culture strategies
• Organize, attend and participate in management of employee functions
• Maintain relationships with local schools, colleges and universities
• Manage and oversee the recruitment process and benefit administration
• Manage and tracking of immigration and residency process of employees
• Implement retention strategies to fulfill business need objectives
• Complete exit interviews with departing colleagues
• Provide assistance and support with employee relations issues, including but not limited to coaching and counseling guidance and conducting disciplinary meetings when required
• Assist Departmental Leaders with the development of specific action plans to address issues and concerns identified in Colleague feedback
• Assist Managers in setting objectives and goals for supervisor and assistant managers
• Provide advice on employment legislation and developments in labor laws and employment standards
• Communicate Talent & Culture policies and procedures to all leaders and colleagues
• Promote work-life balance to achieve a healthy workforce in each department
• Support the motivation of talent through regular activities through the hotel
• Ensure employee final pay is accurate, timely, and in keeping with legislative requirements
• Process and maintain confidential information and properly document information for payroll purposes
• Participate in the departmental financial budgeting and month-end processes
• Support an environment which promotes open ongoing feedback and coaching to bridge gaps for better performance
• Be a role model within the hotel and exhibit and practice professional leadership skills, that fully align with our culture, values and pillars
• Promote and maintain positive Colleague relations through an environment that encourages open communication, trust, mutual respect, and aloha spirit
• Advance positive employee relations by building effective working relationships with all constituents

Requirements

• Minimum of 5 years of Human Resources Leadership experience in a hospitality setting
• Previous experience in Talent Acquisition, Benefit Administration and Labor Relations
• Knowledge of local labor laws and employment law requirements required
• Must have up-to-date knowledge on HR trends and practices in the market
• Multicultural awareness and able to work with communities and people from diverse backgrounds
• Must be able to multi-task, be detail-oriented and organized in a fast paced, high volume environment
• Must have ability to work independently with strong initiative and to prioritize or seek clarification in prioritizing work assignments
• Ability to create a community which supports a collaborative environment
• Self-motivated, energetic and highly responsible
• Maintain a professional working environment and attitude
• Flexible, able to embrace, and respond to change
• Strong relationship builder
• Highly responsible & reliable with strong sense of urgency

Nice-to-haves

• University/College degree in a related discipline preferred
• SHRM Certification preferred

Benefits

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k) retirement savings plan and matching program
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Exclusive employee benefits program offering discounted rates in Accor worldwide and discounts with brand partners
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities