Assistant Events Manager

$52,000 - $55,000/Yr

Jb Duke Hotel - Durham, NC

Full-time - Entry Level

Durham, NC

Accommodation

About the position

The Assistant Events Manager at JB Duke Hotel plays a crucial role in supporting the Banquet Manager in executing all banquet functions, supervising staff, and ensuring adherence to policies and standards. This position is essential for maintaining guest satisfaction and operational efficiency during events.

Responsibilities

• Assist Banquet Manager in the execution of all banquet functions.
• Supervise and assist banquet staff during functions to ensure guest satisfaction and that client specifications are met.
• Present checks to guests when applicable and ensure payment upon completion of all functions.
• Notify banquet manager of guest complaints, concerns or suggestions as they pertain to banquet operations and service.
• Assist in the maintenance of all banquet facilities and meeting rooms.
• Ensure proper storage and security of all banquet equipment.
• Ensure proper liquor control throughout the department by requisitions, receiving, storing and distribution.
• Monitor proper room set-up and ensure that function is ready on time.
• Act as Banquet Manager in his/her absence.
• Attend and participate in various meetings when applicable.
• Prepare required reports as directed by supervisors.
• Adhere to all fire, safety and security procedures according to local government and hotel policies.
• Comply with all policies and standard operating procedures of the hotel and management company.
• Maintain up to date personnel files.
• Do monthly inventories and place orders as needed to maintain established levels or as per special requirements.
• Do department schedules ensuring that staff needs are met.
• Order temporary staff as needed.
• Issue uniforms as per department policies and keep proper documentation up to date.
• Perform other duties as assigned by department management.

Requirements

• Minimum of 1 year Banquet Captain experience required.
• Hotel management background preferred.
• High school diploma or equivalent required.

Nice-to-haves

• Experience in hotel management or related field.