Assistant Executive Director

Cedarhurst of Des Peres - Saint Louis, MO

Full-time - Mid Level

Saint Louis, MO

1,001-5,000 employees

About the position

Cedarhurst of Des Peres is seeking a full-time Assistant Executive Director to join their team. This role involves assisting the Executive Director in overseeing daily operations, managing the business office, and ensuring alignment with the company's values while driving performance excellence. The Assistant Executive Director will have the opportunity to connect with residents and positively impact their lives.

Responsibilities

• Managing the functions of the business office, including assisting with sales functions, conducting tours, and participating in community events.
• Participating in planning and implementing strategies for efficient and effective community operations.
• Assisting in the development of Operating and Capital Expenditure Budget and ensuring compliance with financial goals.
• Preparing financial and operational reports regularly to provide insights to the Executive Director or Home Office.
• Serving as principal telephone and office receptionist as necessary.
• Supporting the Executive Director in management tasks and assuming responsibilities during their absence.
• Managing HR tasks, including ATS management, onboarding, training, disciplinary actions, and reporting workers compensation claims.
• Maintaining employee timecards and ensuring accurate payroll data submission to HR.
• Reconciling credit card transactions and providing relevant transaction information.
• Submitting change requests to Home Office timely with comprehensive supporting documentation.
• Tracking and billing resident accounts for one-time charges in the property management system.
• Initiating credit card transactions for guest meal sales when necessary.
• Acting as the primary point of contact for residents and families regarding billing and contract questions, delivering excellent customer service.
• Working with residents or their POA to address payment issues, including returned receipts and outstanding AR accounts.
• Assisting residents/POAs with submissions of invoices to LTC insurance.
• Maintaining a close liaison with residents and their organizations, keeping informed of their desires and requirements.
• Ensuring the preservation and protection of community property by managing it responsibly according to established policies.
• Managing and maintaining accurate and compliant resident and employee files.
• Ordering office supplies as needed.

Requirements

• Two (2) years of managerial experience in a senior care community with proven leadership and organizational skills.
• State required license/certification for operating an Assisted Living/Memory Care community is desired.
• Bachelor's degree in business administration, finance, healthcare administration, or a related field preferred but not required.
• CPR or BLS certification preferred.
• Ability to work well with others, communicate clearly, and take direction from management.
• Flexibility and the ability to work weekends as needed and be on call at all times.
• Proficiency in computer applications such as Microsoft Office, Prism, Kronos, Yardi, and EHR systems.
• Experience with accounting functions, such as A/P, A/R, posting ledgers, balancing, and reconciling accounts.
• Experience with processing new hire information & payroll, basic human resources experience is preferred.

Nice-to-haves

• Experience in a healthcare setting is a plus.
• Strong interpersonal skills and a passion for working with older adults.

Benefits

• Medical insurance coverage
• Life insurance
• Long-term disability coverage
• 401(k) Plan with company match after 1 year of service
• Extensive training and personal development opportunities
• Promoting from within