ASSISTANT EXECUTIVE DIRECTOR

About the position

At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well. We are actively seeking to add an Assistant Executive Director (AED) to our team. As the Assistant Executive Director, you will work with the Executive Director (ED) in managing day-to-day functions. The AED will also act as a liaison between the facility and the outside community. You will report directly to the Executive Director and must be familiar with all their duties and be able to fill in, in the event the Executive Director is unable to perform a duty or requirement.

Responsibilities

• Provide information about the residence & services when Executive Director is not available.
• Maintain all marketing materials & distribute to prospective residents, family members, community leaders, and referral sources.
• Meet and greet all residents and guests and assist them with any requests or suggestions they may have.
• Under the direction of the Executive Director, responsible for the supervision and quality control for all aspects of operations including marketing, staffing, resident services, budgeting, safety, and building maintenance.
• Maintain target census level by implementing marketing plan (weekly referral source visits, weekly marketing tours, monthly community relations' activities, and speaking engagements).
• Develop and maintain programs to promote positive image and build relationships to ensure favorable community relations.
• Interpret and promote services to the public and the media.
• Plan and carry out special duties or projects as assigned.

Requirements

• Bachelor's degree or equivalent experience.
• Professional experience in senior resident services, social work, management, or health care.
• Excellent interpersonal skills, and exceptional organizational skills.
• Must be able to communicate effectively (written and oral form) in a care setting with residents, families, staff, representatives of community and state agencies.