Hhm Hotels - Longview, TX
posted 3 months ago
The Assistant Executive Housekeeper plays a crucial role in ensuring that the housekeeping department operates in alignment with brand and hotel standards, as well as sustainability practices, to maintain a high level of guest satisfaction. This position involves a variety of responsibilities, including overseeing the daily operations of the housekeeping staff, ensuring cleanliness and safety in guest rooms and public areas, and addressing guest inquiries and complaints. The Assistant Executive Housekeeper is expected to uphold the core values of HHM Hotels while fostering a positive work environment for associates. In this role, the Assistant Executive Housekeeper will be responsible for interviewing, selecting, training, and scheduling staff, ensuring that all associates perform their duties in accordance with established standards. Regular inspections of guest rooms and public areas will be conducted to ensure cleanliness and safety, and the Assistant Executive Housekeeper will monitor staff performance to ensure efficient operations. Additionally, this position requires the preparation of schedules based on occupancy levels, inventory management, and the submission of periodic orders for supplies. The Assistant Executive Housekeeper will also be tasked with developing and implementing policies and procedures for the housekeeping department, following sustainability guidelines as part of HHM's EarthView program. Safety is a priority, and the Assistant Executive Housekeeper must practice safe work habits, adhere to MSDS and OSHA standards, and participate in safety committees as directed. This position may also involve other duties as requested by management, contributing to the overall success of the hotel operations.