Assistant Executive Housekeeper

$39,520 - $39,520/Yr

Hilton - Orange Beach, AL

Full-time - Entry Level

Orange Beach, AL

Accommodation

About the position

Island House Hotel is seeking a dedicated and skilled Assistant Executive Housekeeper to join our team. This role is pivotal in ensuring that our hotel maintains the highest standards of cleanliness and organization. The Assistant Executive Housekeeper will be responsible for training and supervising room and suite attendants, as well as house attendants, to ensure that all areas of the hotel, including guest rooms, conference rooms, and public spaces, are cleaned to perfection. The ideal candidate will promote productivity among the housekeeping staff while adhering to hotel standards and policies. In this position, you will provide organization, instruction, and guidance to the members of the housekeeping team. You will act as the head of the Housekeeping Department in the absence of the Executive Housekeeper, ensuring that all operations run smoothly. Your responsibilities will include distributing and delegating cleaning assignments, supervising and monitoring the work performance of team members, and conducting inspections of rooms and public areas to ensure compliance with cleanliness standards. You will also be responsible for completing reports, verifying status reports, and communicating with the hotel front desk regarding clean suites. Additionally, you will monitor the Lost and Found, manage the inventory of keys, and oversee forecast reports and work schedules. Planning and conducting staff meetings will be essential to ensure open communication among team members, and you will attend various operational meetings to gather and disseminate important information. Maintaining stock rooms and carts with the proper supplies will also be part of your duties, ensuring that the housekeeping team is well-equipped to perform their tasks efficiently.

Responsibilities

• Distribute and delegate room and cleaning assignments to Housekeeping team members.
• Supervise and monitor work performance of team members by conducting inspections of rooms and public areas.
• Complete reports and verify status reports, reporting clean suites to the hotel front desk.
• Coach and counsel team members to improve performance.
• Monitor Lost and Found and inventory of keys.
• Monitor forecast reports and work schedules.
• Plan and conduct staff meetings to ensure open communication among team members.
• Attend operational meetings to obtain and disseminate pertinent information.
• Ensure stock rooms and carts are maintained with proper supplies.

Requirements

• Fluent in English; Spanish is a plus.
• 1-2 years of housekeeping supervisory experience in a hotel preferred.
• 4 or more years of hotel housekeeping experience.
• Ability to inspect 25 to 80 rooms per day and clean rooms when needed.
• Physically able to move and/or operate large objects such as maid's carts, suite furniture, and large bags of linen.
• Ability to operate a computer.

Benefits

• Dental insurance
• Employee discount
• Flexible schedule
• Paid time off
• Vision insurance