Assistant Executive Housekeeper

Hyatt - Savannah, GA

Full-time - Mid Level

Savannah, GA

Accommodation

About the position

The Assistant Executive Housekeeper at Hyatt is responsible for supporting the Director of Housekeeping in managing the operations of the Housekeeping and Laundry department. This role emphasizes creating unique experiences through exceptional hotel service, ensuring compliance with safety and security policies, and promoting customer and associate satisfaction. The ideal candidate will have a solid understanding of housekeeping operations and will be involved in training, supervising staff, and maintaining high standards of cleanliness and service.

Responsibilities

• Support the Director of Housekeeping in managing the operations of the Housekeeping and Laundry department.
• Provide hands-on training and continuous coaching to subordinates.
• Plan work schedules to ensure adequate service.
• Inspect and evaluate the physical condition of all areas of the hotel.
• Submit recommendations for painting, repairs, furnishings, and equipment relocation.
• Periodically inventory supply and equipment.
• Routinely inspect rooms daily.
• Investigate new and improved cleaning instruments and methods.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Assist the Director of Housekeeping in managing the monthly budget.
• Conduct monthly meetings with subordinates to solve problems and create a positive work environment.
• Train, mentor, and develop colleagues to world-class standards.
• Have thorough knowledge of product, including room types, amenities, services, and brand standards.
• Perform all other duties as assigned by leadership.

Requirements

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with diverse backgrounds.
• Progressive hotel Rooms Management experience.
• Service-oriented style with professional presentation skills.
• Hotel/Hospitality degree is an asset.
• High energy, entrepreneurial spirit, and motivational leadership skills.
• Effective communicator with exceptional customer service abilities.
• Proficient in Microsoft Word and Excel.
• Excellent organizational, interpersonal, and administrative skills.