Assistant Executive Housekeeper

$48,000 - $48,000/Yr

Hyatt - Cleveland, OH

Full-time - Entry Level

Cleveland, OH

Accommodation

About the position

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Assistant Executive Housekeeper is responsible for assisting in the oversight of the entire housekeeping area, which includes public areas and night cleaning. This role requires a solid understanding of housekeeping and laundry supplies and pars, ensuring that all safety and security policies and procedures are followed. Experience with turndown service and the special needs of VIP guests, including foreign dignitaries, is beneficial. The responsibilities of the Assistant Executive Housekeeper may also include staff training, development, and scheduling. This position promotes an atmosphere that ensures customer and associate satisfaction. The Assistant Executive Housekeeper will report directly to the Executive Housekeeper and must possess a strong attention to detail, along with the ability to effectively interact with guests, other departments, and team members. Hyatt associates work in an environment that demands exceptional performance while offering great rewards, including career opportunities, job enrichment, and a supportive work environment. A true desire to satisfy the needs of others in a fast-paced environment is essential. Candidates should have refined verbal and written communication skills and demonstrate the ability to effectively interact with people from diverse socioeconomic, cultural, disability, and ethnic backgrounds. The ideal candidate will have 2-3 years of progressive hotel Rooms Management experience, a service-oriented style with professional presentation skills, and a hotel/hospitality degree is an asset. The Assistant Executive Housekeeper must possess strengths such as high energy, an entrepreneurial spirit, motivational leadership, effective communication, exceptional customer service skills, and the ability to improve the bottom line. Proficiency in Microsoft Word and Excel, along with excellent organizational, interpersonal, and administrative skills, is required.

Responsibilities

• Assist in the oversight of the entire housekeeping area, including public areas and night cleaning.
• Ensure all safety and security policies and procedures are followed.
• Train, develop, and schedule housekeeping staff.
• Promote an atmosphere that ensures customer and associate satisfaction.
• Interact effectively with guests, other departments, and team members.
• Manage housekeeping and laundry supplies and pars.

Requirements

• 2-3 years of progressive hotel Rooms Management experience.
• Service-oriented style with professional presentation skills.
• High energy and entrepreneurial spirit.
• Motivational leader with effective communication skills.
• Proficient in Microsoft Word and Excel.
• Excellent organizational, interpersonal, and administrative skills.

Nice-to-haves

• Experience with turndown service and special needs of VIP guests.
• Hotel/Hospitality degree.

Benefits

• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Complimentary meals and uniforms
• Paid holidays, sick days, and vacation
• Affordable medical, dental, and vision coverage for full-time colleagues
• Life insurance and short-term disability coverage for full-time colleagues
• Recognition programs and celebrations
• Complimentary rooms
• Tuition reimbursement
• Internal promotion opportunities