Assistant Executive Housekeeper

Drury Hotels - Pittsburgh, PA

Part-time - Entry Level

Pittsburgh, PA

1,001-5,000 employees

Accommodation

About the position

The Assistant Executive Housekeeper plays a crucial role in maintaining the high standards of cleanliness and service at Drury Hotels. Under the general supervision of the Executive Housekeeper, this position involves assisting with various functions in the housekeeping and laundry areas of the hotel. The Assistant Executive Housekeeper is responsible for ensuring that exceptional service levels are maintained, contributing to both guest and team member satisfaction. This includes overseeing the cleanliness of guest rooms, laundry, public areas, meeting spaces, department storage areas, and work areas. The role requires a commitment to upholding the highest standards of integrity, service, and hospitality at all times, fostering a positive environment for both guests and co-workers. In addition to cleaning and maintenance duties, the Assistant Executive Housekeeper is expected to lead the housekeeping team effectively, ensuring that all team members are aligned with Drury's quality expectations. This includes training and guiding staff in the proper methods of cleaning and the safe use of cleaning chemicals and equipment. The Assistant Executive Housekeeper will also be involved in maintaining inventory and supplies for the housekeeping department, ensuring that all necessary materials are available for the team to perform their duties efficiently. The position requires a proactive approach to problem-solving and a dedication to continuous improvement in service delivery.

Responsibilities

• Assist the Executive Housekeeper in managing housekeeping and laundry operations.
• Ensure high levels of cleanliness and quality in guest rooms and public areas.
• Lead the housekeeping team to meet Drury's quality standards.
• Train and guide team members on cleaning methods and chemical safety.
• Maintain inventory and supplies for the housekeeping department.
• Foster a positive and collaborative work environment among team members.

Requirements

• Thorough knowledge of cleaning methods and laundry operations.
• Knowledge of proper use and storage of cleaning chemicals.
• General knowledge of cleaning equipment such as vacuums and commercial washers/dryers.
• Ability to lead and motivate the housekeeping team to achieve quality standards.

Nice-to-haves

• Experience in a hotel or hospitality environment.
• Previous supervisory experience in housekeeping.

Benefits

• Quarterly bonuses up to $3200/year based on hotel results.
• Flexible scheduling and paid time off.
• Hotel discounts and free room nights.
• Career growth opportunities including mentorship and management training.
• Comprehensive health benefits including medical, dental, and vision insurance.
• Company-matched 401(k) retirement plan.