Unclassified - Albuquerque, NM

posted 3 months ago

Full-time - Entry Level
Albuquerque, NM
1,001-5,000 employees

About the position

At Drury Hotels, we believe that getting a job is just the beginning; finding a place where you belong is what truly matters. As a member of our team, you will be part of a family-owned and operated hotel system that values your contributions and supports your personal growth and career development. We are currently seeking a dedicated individual to assist the Executive Housekeeper in various functions within the housekeeping and laundry areas of our hotel located in Albuquerque, New Mexico. This role is essential in maintaining our high standards of cleanliness and service, ensuring that every guest feels welcome and at home. In this position, you will be responsible for maintaining exceptional service levels through guest and team member satisfaction. You will ensure that high levels of quality are maintained in all areas, including guest rooms, laundry, public areas, meeting spaces, and department storage areas. Your commitment to integrity, service, and hospitality will be crucial as you work alongside your team members and interact with guests. We pride ourselves on our award-winning service, and your role will be pivotal in upholding the Drury standards that have earned us recognition among Forbes' Best Midsize Employers in 2023. We offer a supportive work environment where you will be valued for what you do and who you are. With flexible scheduling, paid time off, and hotel discounts, we strive to provide a work-life balance that allows you to thrive both personally and professionally. Our commitment to your health and well-being includes comprehensive medical, dental, and vision coverage, as well as a company-matched 401(k) plan. Join us at Drury Hotels, where you can rise, shine, and work happy!

Responsibilities

  • Assist the Executive Housekeeper with various functions in the housekeeping and laundry areas of the hotel.
  • Maintain exceptional service levels through guest and team member satisfaction.
  • Ensure high levels of quality are maintained in guest rooms, laundry, public areas, meeting spaces, and department storage areas.
  • Uphold a high standard of integrity, service, and hospitality with team members, customers, and co-workers.

Requirements

  • Thorough knowledge of methods for cleaning guest rooms and operating laundry services.
  • Knowledge of the proper use and storage of cleaning chemicals.
  • General knowledge of equipment such as vacuums, commercial washers, and dryers.
  • Ability to lead the Housekeeping team to achieve quality, cleanliness, and Drury standards.

Benefits

  • Quarterly bonuses up to $3200/year based on hotel results.
  • Flexible scheduling and paid time off.
  • Hotel discounts and free room nights.
  • Mentorship and cross-training opportunities.
  • Development plans and management training.
  • Comprehensive health benefits including medical, dental, vision, prescription, life, and disability insurance.
  • Team Member Assistance Program.
  • Company-matched 401(k) plan.
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