Regency Hotel Management Rapid City, SD - Rapid City, SD

posted 5 days ago

Full-time - Entry Level
Rapid City, SD

About the position

The Assistant Executive Housekeeper plays a crucial role in leading and supporting the housekeeping and laundry department operations at the Regency Hotel. This position is focused on maintaining high standards of cleanliness and guest satisfaction, ensuring that all housekeeping tasks are completed efficiently and effectively.

Responsibilities

  • Supervise, direct, assist, facilitate, coordinate and verify the completion of housekeeping tasks assigned to staff to provide our guests with the highest quality of standard
  • Maintain a professional department by ensuring high levels of guest and associate satisfaction
  • Maintain room quality based on hotel objectives
  • Monitor and maintain a level of cleanliness in rooms, storage areas, laundry, restrooms, and public areas
  • Compile and report accurate status of guest rooms to front office
  • Maintain productivity and labor cost goals
  • Establish and maintain cost control systems for staffing linen inventories and cleaning supplies
  • Conduct inventories of linen, supplies, and equipment
  • Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
  • Ensure satisfactory scores with brand by preparing for audits, evaluating results, and collaborating with management and team with necessary improvements
  • Other duties as assigned

Requirements

  • Experience in housekeeping or a related field
  • Strong leadership and supervisory skills
  • Ability to maintain high standards of cleanliness and guest satisfaction
  • Excellent communication and interpersonal skills
  • Knowledge of housekeeping operations and procedures

Nice-to-haves

  • Previous experience in a hotel or hospitality environment
  • Familiarity with inventory management systems
  • Basic knowledge of budgeting and cost control

Benefits

  • Medical and Dental Insurance
  • PTO
  • Competitive Pay
  • 401(k) Retirement Savings Plan
  • Life Insurance
  • Disability Insurance
  • Hotel Room Discounts
  • Ongoing Training and Career Development
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