Assistant Facility Manager 2024-48787

CBIZ - Jackson, MS

Full-time - Entry Level

Jackson, MS

Professional, Scientific, and Technical Services

About the position

The Assistant Facility Manager at SP+ plays a crucial role in the day-to-day management of parking operations at the assigned location. This position focuses on ensuring that operations are conducted within contractual guidelines while fostering positive client relations and maintaining a professional image. The role involves supervising staff, managing financial and operational goals, and ensuring customer satisfaction.

Responsibilities

• Participate in programs to improve client and customer satisfaction.
• Engage in the development of property level financial and operational goals.
• Assist in the management of day-to-day activities of the assigned locations.
• Ensure appropriate customer interaction and supervise the completion of all evening closing reports.
• Process bank deposits and schedule staff.
• Supervise frontline staff including cashiers, valet attendants, and maintenance porters.
• Prepare month-end reports and audit daily cashier shift reports.
• Monitor and check time cards, hire and train frontline staff.
• Review damage claims, disburse petty cash, and prepare the annual budget.
• Assist customers by answering any questions they may have.
• Assist in the maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards, or unusual occurrences to the Facility Manager.
• Assist with cleanup of debris, water, oil spills, etc.
• Have thorough knowledge of all areas of the garage and major streets, landmarks, and freeways in the area of the garage.
• Assist Facility Manager with other duties as needed.

Requirements

• High School Graduate.
• A minimum of six months of parking experience preferred.
• Must possess a valid state-issued driver's license with current address and acceptable driving record.
• Strong customer orientation and positive attitude.
• Ability to speak clearly, listen, and respond well to questions.
• Ability to write clearly and informatively, and read and interpret written information.
• Adaptability to changes in the work environment and ability to deal with change, delays, or unexpected events.
• Exhibit sound and accurate judgment.