Assistant Facility Manager

$35,360 - $39,520/Yr

Sp Plus - San Antonio, TX

Full-time - Entry Level

San Antonio, TX

Personal and Laundry Services

About the position

The Assistant Facility Manager plays a crucial role in the day-to-day management of parking operations at the assigned location. This position ensures that operations are conducted within contractual guidelines while fostering good client relations and maintaining a professional image. The role involves supervising staff, managing financial and operational goals, and assisting with various maintenance tasks.

Responsibilities

• Participate in programs to improve client and customer satisfaction.
• Engage in the development of property level financial and operational goals.
• Assist in the management of day-to-day activities of the assigned locations including ensuring appropriate customer interaction.
• Supervise the completion of all evening closing reports and process bank deposits.
• Schedule staff and supervise frontline staff (e.g. cashiers, valet attendants, maintenance porters, etc.).
• Prepare month-end reports and audit daily cashier shift reports.
• Monitor and check time cards, hire and train frontline staff, and review damage claims.
• Disburse petty cash and prepare the annual budget.
• Courteously assist customers by answering any questions they may have.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills, etc.
• Have a thorough knowledge of all areas of the garage and major streets, landmarks, and freeways in the area of the garage.
• Assist Facility Manager with other duties as needed.

Requirements

• High School Graduate.
• A minimum of six months of parking experience preferred.
• Must possess a valid state-issued driver's license with current address and acceptable driving record.
• Strong customer orientation and positive attitude.
• Ability to speak clearly, listen, and respond well to questions.
• Ability to write clearly and informatively; able to read and interpret written information.
• Ability to adapt to changes in the work environment and deal with unexpected events.
• Exhibits sound and accurate judgment.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Long/short term disability
• Life insurance
• Accident insurance
• 401k
• Paid time off