Assistant Facility Manager

Bags Incorporated Ltd - Portland, OR

Full-time - Entry Level

Portland, OR

Plastics and Rubber Products Manufacturing

About the position

The Assistant Facility Manager plays a crucial role in the day-to-day management of parking operations at the assigned location. This position ensures that operations are conducted within contractual guidelines while fostering good client relations and maintaining a professional image. The role involves supervising staff, managing customer interactions, and assisting with financial and operational goals to enhance client and customer satisfaction.

Responsibilities

• Participate in programs to improve client and customer satisfaction.
• Engage in the development of property level financial and operational goals.
• Assist in the management of day-to-day activities of the assigned locations, including supervising frontline staff and ensuring appropriate customer interaction.
• Complete evening closing reports and process bank deposits.
• Schedule staff and prepare month-end reports.
• Audit daily cashier shift reports and monitor time cards.
• Hire and train frontline staff, and review damage claims.
• Disburse petty cash and prepare the annual budget.
• Assist customers by answering questions and providing information.
• Maintain and repair parking equipment and perform general maintenance tasks as directed.
• Report accidents, safety hazards, or unusual occurrences to the Facility Manager.
• Assist with cleanup of debris and spills.
• Have thorough knowledge of the garage area and major streets.

Requirements

• High School Graduate.
• A minimum of six months of parking experience preferred.
• Must possess a valid state-issued driver's license with current address and acceptable driving record.
• Strong oral communication skills; able to listen and respond to questions clearly.
• Written communication skills; able to write clearly and interpret written information.
• Strong customer service orientation and positive attitude.
• Ability to adapt to changes in the work environment and deal with unexpected events.
• Exhibit sound and accurate judgment.