Assistant Facility Manager

$41,600 - $52,000/Yr

Sp Plus - Washington, DC

Full-time - Entry Level

Washington, DC

1,001-5,000 employees

Personal and Laundry Services

About the position

The Assistant Facility Manager at SP+ Corporation plays a crucial role in the day-to-day management of parking operations at a designated location. This position focuses on ensuring that operations are conducted within contractual guidelines while fostering positive client relations and maintaining a professional image. The role involves supervising staff, managing customer interactions, and assisting with financial and operational goals.

Responsibilities

• Participate in programs to improve client and customer satisfaction.
• Engage in the development of property level financial and operational goals.
• Assist in the management of day-to-day activities of the assigned locations.
• Ensure appropriate customer interaction and supervise the completion of all evening closing reports.
• Process bank deposits and schedule staff.
• Supervise frontline staff including cashiers, valet attendants, and maintenance porters.
• Prepare month-end reports and audit daily cashier shift reports.
• Monitor and check time cards, hire and train frontline staff, and review damage claims.
• Disburse petty cash and prepare the annual budget.
• Assist customers by answering any questions they may have.
• Assist in the maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards, or unusual occurrences to the Facility Manager.
• Assist with cleanup of debris, water, oil spills, etc.
• Have thorough knowledge of all areas of the garage and major streets, landmarks, and freeways in the area of the garage.
• Assist Facility Manager with other duties as needed.

Requirements

• High School Graduate.
• A minimum of six months of parking experience preferred.
• Must possess a valid state-issued driver's license with current address and acceptable driving record.
• Strong oral and written communication skills.
• Strong customer orientation and positive attitude.
• Ability to adapt to changes in the work environment and deal with unexpected events.
• Exhibit sound and accurate judgment.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off