Assistant Facility Manager

$41,600 - $52,000/Yr

Sp Plus - Washington, DC

Full-time - Entry Level

Washington, DC

Personal and Laundry Services

About the position

The Assistant Facility Manager plays a crucial role in the day-to-day management of parking operations at the assigned location. This position ensures that operations are conducted within contractual guidelines while fostering positive client relations and maintaining a professional image. The role involves supervising staff, managing financial and operational goals, and assisting with various maintenance tasks.

Responsibilities

• Participate in programs to improve client and customer satisfaction.
• Engage in the development of property level financial and operational goals.
• Assist in the management of day-to-day activities of the assigned locations including ensuring appropriate customer interaction.
• Supervise the completion of all evening closing reports and process bank deposits.
• Schedule staff and supervise frontline staff (e.g. cashiers, valet attendants, maintenance porters).
• Prepare month-end reports and audit daily cashier shift reports.
• Monitor and check time cards, hire and train frontline staff, and review damage claims.
• Disburse petty cash and prepare the annual budget.
• Courteously assist customers by answering any questions they may have.
• Assist in the maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards, or any unusual occurrences to the Facility Manager.
• Assist with cleanup of debris, water, oil spills, etc.
• Have thorough knowledge of all areas of the garage and major streets, landmarks, and freeways in the area of the garage.
• Assist Facility Manager with other duties as needed.

Requirements

• High School Graduate.
• A minimum of six months of parking experience preferred.
• Must possess a valid state-issued driver's license with current address and acceptable driving record.
• Strong customer orientation and positive attitude.

Nice-to-haves

• Availability to work 2nd shift, 3rd shift, and/or weekends may be required.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Long/short term disability
• Life insurance
• Accident insurance
• 401k
• Paid time off