Assistant Field Service Engineer Installer (Irving, TX)

Fotona USA - Irving, TX

Full-time - Entry Level

Irving, TX

Hospitals

About the position

Fotona is seeking an entry-level Assistant Field Service Engineer - Installer who will be responsible for the installation and setup of high-tech medical and dental laser systems at customer locations. This role is ideal for individuals passionate about technology and problem-solving, with comprehensive training provided on the laser systems.

Responsibilities

• Travel to new customer locations for installations.
• Provide basic operation training to customers post-installation.
• Troubleshoot and resolve any technical issues that arise during the installation process.
• Ensure proper compliance with company and safety standards during installations.

Requirements

• Bachelor's degree in Biomedical Engineering or a related field.
• Education with electronics, biomedical engineering, or similar preferred.
• Customer service experience.
• Ability to travel up to 75%.
• Ability to work flexible hours, including some evenings and weekends.
• Ability to lift and carry up to 50 lbs, with occasional lifting of over 50 lbs.
• Ability to push/pull very heavy equipment on wheels/casters.
• Ability to stand, lift, push/pull, bend, squat, stretch, reach, twist/turn, walk, and reach throughout the day.
• Ability to work at a computer and sit and/or drive for extended periods.
• Ability to analyze, test, and repair electronic equipment.

Benefits

• Competitive pay based on experience.
• Excellent benefits package including Medical, Dental, Vision and Life Insurance.
• 401(k) with matching.
• Opportunity to develop and grow a career within a fast-growing and industry-leading company.