Assistant General Manager-1391

$29,120 - $39,520/Yr

Jiffy Lube - Waterloo, IA

Full-time - Entry Level

Waterloo, IA

Repair and Maintenance

About the position

The Assistant General Manager (AGM) at Premium Velocity Automotive dba Jiffy Lube is responsible for assisting the General Manager in the daily operations of the store. This role focuses on ensuring the success of the team, processes, and overall results. The AGM will engage in various store functions, supervise and train staff, and implement strategies to boost sales and meet key performance indicators (KPIs). This position is ideal for a hands-on problem solver who excels in customer service and employee motivation in a fast-paced environment.

Responsibilities

• Assist the General Manager in daily business operations.
• Supervise and train staff members, ensuring timely completion of training modules.
• Open and/or close the store, managing cash and credit card activities.
• Make inventory orders and record all inventory activities on the store POS.
• Participate in hiring and onboarding of staff.
• Ensure adherence to company policies and procedures, including Environmental, Health & Safety compliance.
• Address customer needs and concerns to ensure a positive guest experience.
• Manage all store operations in the absence of the General Manager.

Requirements

• Valid Driver's License required.
• 1 year of retail management experience.
• Basic mathematical ability (adding, subtracting, and percentages).
• Ability to communicate in English (written or orally).
• Efficiently use the internet and computers for documentation.
• Ability to stand for extended periods and lift over 50 pounds occasionally.
• Ability to bend, stoop, reach, crawl, and climb stairs.
• Comfortable working in an enclosed and/or semi-outdoor environment.
• Authorized to work in the US without sponsorship.

Nice-to-haves

• Excellent customer service and communication skills.
• Attention to detail and dependability.
• Professional demeanor and proven leadership skills.
• Interest in the professional development of the team.
• Dedication to following safety policies and procedures.
• Willingness to undergo on-the-job training and possess a growth mindset.
• Ability to work in a fast-paced environment while multi-tasking.

Benefits

• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Performance-based monthly bonus structure
• Bonus structure for training staff
• Paid time off