BurgerFi - NDM Hospitality Services LLC - Miami, FL

posted 8 days ago

Part-time - Mid Level
Miami, FL

About the position

The Assistant General Manager (AGM) at BurgerFi is responsible for providing overall leadership and direct supervision of the restaurant team, ensuring that performance and guest satisfaction goals are met. This role involves hands-on operational work, including selecting and training new employees, responding to customer service needs, and maintaining high standards in food safety and quality control. The AGM will also focus on achieving corporate goals related to hospitality, service, and financial performance.

Responsibilities

  • Execute BurgerFi's highest standards of hospitality, service, and financial performance.
  • Maintain ultimate P&L responsibility for the assigned restaurant.
  • Track KPIs and proactively execute programs to assure achievement of corporate goals and standards.
  • Coach and provide ongoing training for the restaurant team, commencing with assistant managers.
  • Assure appropriate execution of local store marketing efforts.
  • Interact with the community to achieve awareness and goodwill of our customer base.

Requirements

  • A minimum of three (3) years of Restaurant Assistant General Manager experience in a high-volume restaurant environment.
  • QSR or fast-casual dining experience is preferred.
  • Proficiency as an outstanding communicator - both written and verbal.
  • Previous P&L responsibility.
  • Passionate about and thrive on the development and mentoring of teams.
  • Ability to drive positive sales and raise guest counts.
  • High School diploma or GED required; Bachelor's degree preferred.
  • Openness to relocation based upon company needs is considered a plus.

Benefits

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance
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