Assistant General Manager (AGM)

Taco Bell - Lawrenceburg, IN

Full-time - Entry Level

Lawrenceburg, IN

11-50 employees

Food Services and Drinking Places

About the position

The Assistant General Manager (AGM) at Taco Bell is a key managerial role responsible for overseeing daily operations, ensuring customer satisfaction, and driving financial performance. The AGM supports the Restaurant General Manager (RGM) in managing the restaurant's team, operations, and compliance, while also taking full accountability for operations in the RGM's absence. This position requires strong leadership, problem-solving skills, and the ability to foster a positive work culture.

Responsibilities

• Ensuring consistent customer satisfaction by resolving customer issues and demonstrating positive interactions.
• Assisting the RGM in coaching the management team on proper execution of operational standards.
• Managing scheduling to ensure adequate staffing for customer needs.
• Developing team members through training and recruitment processes.
• Demonstrating positive energy to motivate the team and promote a positive work culture.
• Utilizing recognition tools to appreciate team efforts and create incentives for performance.
• Planning and organizing brand processes and routines during shifts.
• Assisting in profit and loss management and analyzing financial performance.

Requirements

• Previous management or 2+ years of customer service/fast food experience (highly preferred).
• High School Diploma or GED (highly preferred).
• Reliable transportation and regular access to a personal vehicle.
• Good communication skills and ability to pass background check criteria.
• Safety-focused, punctual, team-oriented, respectful, and motivated.

Nice-to-haves

• Experience in a fast-paced restaurant environment.
• Knowledge of cash handling safety and security procedures.

Benefits

• Competitive pay
• Up to 4 weeks of PTO
• Free meals and unlimited drinks
• Same day instant-pay options
• Recognition awards
• Flexible schedules
• Growth opportunities
• Annual performance reviews
• Paid GED programs
• Incentive contests
• Community volunteer events
• Medical and dental for qualifying Team Members
• Live Mas Scholarship
• Discounts on cell phone bills, clothes, restaurants, prescriptions
• Shoes for Crews employee payroll deduction plan
• Monthly bonus plan
• Audit bonus