Assistant General Manager- AGM

Noble House Hotels & Resorts - Key West, FL

Full-time - Mid Level

Key West, FL

Accommodation

About the position

The Assistant General Manager (AGM) at The Marquesa Hotel is responsible for overseeing Front Desk operations and Housekeeping, while assisting with day-to-day management duties. This role is crucial for maintaining the hotel's high standards of guest service and team rapport in a small, historic property.

Responsibilities

• Oversee Front Desk operations and ensure high-quality guest service.
• Manage Housekeeping operations to maintain cleanliness and standards.
• Assist with day-to-day management duties of the hotel.
• Foster a positive and flexible work environment for team members.
• Support initiatives towards Diversity, Equity, Inclusion, and Accessibility.

Requirements

• 1+ years of previous Front Office Management experience.
• Experience in hotel operations management.
• Strong leadership and communication skills.

Nice-to-haves

• Experience in a historic hotel setting.
• Knowledge of hotel management software.

Benefits

• Health Benefits Package-Medical/Dental/Vision/EAP
• Supplemental benefits such as Short-Term disability, Life Insurance, AD&D, and Pet Insurance
• 401K plan with matching
• Paid Holidays/Personal/Vacation/Sick time
• On demand pay- your pay before payday
• Team Member/Family/Friend home and restaurant discounts
• Career growth opportunities and Recognition Programs
• Nationwide team member discount program for theme parks and events.