Assistant General Manager (AGM)

Taco Bell - Bidwell, OH

Full-time - Entry Level

Bidwell, OH

Food Services and Drinking Places

About the position

The Assistant General Manager (AGM) at Taco Bell plays a crucial role in managing daily operations, ensuring customer satisfaction, and supporting the Restaurant General Manager (RGM) in achieving financial and operational goals. The AGM is responsible for leading the restaurant team, maintaining high standards of service, and fostering a positive work culture while driving performance and profitability.

Responsibilities

• Ensuring consistent customer satisfaction by resolving customer issues and coaching the management team.
• Assisting the RGM with scheduling to ensure adequate staffing for customer needs.
• Developing team members through effective training and recruitment processes.
• Demonstrating positive energy to motivate the team and championing the restaurant's culture.
• Making decisions in the absence of the RGM and addressing broader restaurant problems.
• Communicating effectively with customers and team members, providing clear direction and support.
• Utilizing recognition tools to appreciate team efforts and create incentives for performance.
• Planning and organizing brand processes to ensure completion during shifts.
• Assisting in profit and loss management and analyzing financial performance.

Requirements

• Previous management or 2+ years of customer service/fast food experience (highly preferred).
• High School Diploma or GED (highly preferred).
• Reliable transportation and good communication skills.
• Ability to pass background check criteria.
• Safety-focused, punctual, team-oriented, respectful, and motivated.
• Open to work weekends and holidays as needed.
• Ability to lift up to 25 lbs and carry up to 30 feet, and push/pull up to 90 lbs up to 30 feet.
• Ability to stand and walk for the majority of the shift.

Nice-to-haves

• Experience in a fast-paced restaurant environment.
• Knowledge of cash handling safety and security procedures.

Benefits

• Competitive pay
• Up to 4 weeks of PTO
• Free meals and unlimited drinks
• Same day instant-pay options
• Recognition awards
• Flexible schedules
• Growth opportunities
• Annual performance reviews
• Paid GED programs
• Incentive contests
• Community volunteer events
• Medical and dental for qualifying Team Members
• Live Mas Scholarship
• Discounts on cell phone bills, clothes, restaurants, prescriptions
• Shoes for Crews employee payroll deduction plan
• Monthly bonus plan
• Audit bonus