Assistant General Manager (AGM)

Jimmy John's - Saint Louis Park, MN

Full-time - Mid Level

Saint Louis Park, MN

Food Services and Drinking Places

About the position

The Assistant General Manager (AGM) at Jimmy John's is responsible for overseeing all aspects of in-store operations, ensuring exceptional order and performance among employees. This role requires a self-motivated individual with strong leadership skills to manage staffing, food safety, inventory, cash handling, and brand compliance. The AGM plays a crucial role in maintaining a positive work environment and ensuring customer satisfaction.

Responsibilities

• Provide continual direction and feedback to workers during shifts
• Schedule employee shifts and assign duties while managing your labor goal
• Train and coach all new employees including Assistant Managers, In-Shop Sandwich Makers and Delivery Drivers
• Assist with recruiting and hiring the right talent to grow our team
• Inspect equipment and communicate the need for repairs or replacements to your area director
• Place accurate vendor orders and conduct weekly inventory
• Review the stores P&L statement and making appropriate budgeting decisions
• Check cash drawers and prepare bank deposits
• Conduct pay-outs to delivery drivers upon the end of their shift
• Ensure health and safety standards are followed
• Address customer and employee complaints
• Resolve conflicts between workers
• Foster and maintain a positive work environment
• Handle fast-paced and high stress situations in the store

Requirements

• Ability to work a 50+ hour week
• At least 18 years of age, with valid driver license and clean driving record
• Prior experience as an Assistant or General Manager in food service
• Proficiently operate a commercial slicer
• Must be able to lift 30-40 lbs. regularly throughout shifts
• Ability to stand, bend, reach and scoop throughout assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F
• Have a basic understanding of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat
• Complete Jimmy John Manager Certification Training
• Food Safety- Become ServSafe Certified

Benefits

• Comprehensive paid 12-week training program
• Employer sponsored Medical and Dental Insurance
• Health Savings Account with employer match
• 401k Retirement Plan with employer match
• Monthly profit sharing bonus system after completing training and running scheduled shifts
• Paid vacation time
• Guaranteed work schedule 50+ hours per week w/paid overtime
• Free employee meals
• Continual career development and support