24061 Jersey Mike's Buffalo - Buffalo, MN

posted 5 days ago

Part-time,Full-time - Entry Level
Buffalo, MN

About the position

The Assistant General Manager (AGM) at Jersey Mike's Subs in Buffalo, MN, plays a crucial role in managing the restaurant's operations. This position involves overseeing daily activities, coaching crew members, and ensuring that the store runs smoothly and effectively. The AGM will work closely with franchisee leadership to achieve operational excellence and maintain high standards of customer service.

Responsibilities

  • Oversee in-store operations and coaching of crew members on every shift.
  • Set goals, provide job assignments, and motivate team members.
  • Communicate shift priorities, goals, and results with team members.
  • Lead crew training and ensure adherence to brand standards.
  • Assist in schedule writing, weekly inventory, and food orders.
  • Model exceptional customer service and drive urgency among crew members.
  • Reinforce the use of systems, tools, and procedures throughout shifts.
  • Maintain a safe, secure, and healthy work environment by enforcing safety and sanitation guidelines.
  • Monitor team performance to ensure quality, service, and cleanliness standards are met.

Requirements

  • Experience as a Shift Manager, AGM, or GM in QSR or full-service restaurant.
  • Knowledge of the industry and relevant health and safety regulations.
  • Commitment to excellent service and teamwork.
  • Strong leadership skills and ability to make quick decisions.
  • Problem-solving aptitude and ability to stand for long periods.
  • High school diploma and QSR/restaurant experience preferred.

Benefits

  • Competitive pay of $20 - $22 an hour.
  • Flexible work hours with part-time and full-time options.
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