Assistant General Manager F&B | IMG

$60,000 - $70,000/Yr

Oak View Group - Bradenton, FL

Full-time - Mid Level

Bradenton, FL

Professional, Scientific, and Technical Services

About the position

The Food and Beverage/Operations Assistant General Manager at Oak View Group will oversee all food and beverage operations at a premier private high school for elite athletes. This role is crucial for ensuring top-quality service and efficient operations across various dining venues on campus, including the main cafeteria and multiple restaurant franchises. The position requires strong management skills, a commitment to service excellence, and the ability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Assist the General Manager in planning, directing, and managing day-to-day operations of the venue.
• Maintain active contact with the Client/Contract Administrator and monitor compliance with management contracts.
• Promote facility utilization and negotiate lease agreements as necessary.
• Negotiate contracts with event organizers and maintain effective relationships with stakeholders.
• Coordinate and implement corporate directives related to training, quality assurance, safety, and emergency procedures.
• Develop and implement facility goals in line with management contracts and corporate policies.
• Prepare and maintain necessary reports for the Client/Contract Administrator and Corporate Office.
• Plan, organize, and direct all activities and personnel for facility operations.
• Assist in developing and administering operating and capital budgets.
• Recruit, lead, motivate, and evaluate director-level staff, providing training as needed.
• Work with departmental directors to manage daily operations and resolve deficiencies.
• Continuously improve operations and streamline processes for quality customer service.
• Develop and implement venue programs, policies, and procedures.
• Oversee contract service partners and develop comprehensive management reports and manuals.
• Participate in interdepartmental projects and conduct operational studies.
• Represent the General Manager at meetings and maintain effective relationships with all stakeholders.
• Provide high-level customer service at all times.

Requirements

• BA or BS with a business-related major; accounting minor preferred.
• Minimum 5 years management experience in the food-related or concessions industry.
• Certification from a nationally recognized advanced food service sanitation training course.
• Ability to communicate professionally and courteously with all stakeholders.
• Ability to make sound business decisions quickly under pressure.
• Solid working knowledge of Microsoft Office, POS systems, and timekeeping systems.
• Ability to work well in a fast-paced, event-driven environment.
• Thorough knowledge of concessions and premium services operations, including safety and sanitation requirements.
• Valid Food Handlers certificate and Alcohol Service Permit as required by local laws.
• Ability to perform basic and complex math functions accurately.

Nice-to-haves

• Experience in managing large-scale events or venues.
• Knowledge of inventory cost control and menu planning.
• Familiarity with customer service best practices in the food and beverage industry.

Benefits

• Health, Dental and Vision insurance
• 401(k) savings plan
• 401(k) matching
• Paid time off (vacation days, sick days, and 11 holidays)